REQUIRED EXPERIENCE
Essential
Bachelor’s degree in communications, journalism, public relations, management, development studies, or a related discipline (Master’s degree is an advantage)
At least 3–5 years of relevant professional experience in communications, knowledge management, or strategic content development
Demonstrated experience producing professional written outputs such as reports, policy briefs, case studies, success stories, or digital content
Excellent written and verbal communication skills, with full professional proficiency in both English and Nepali
Strong ability to translate complex technical or policy content into clear, compelling, and audience‑appropriate messaging
Ability to manage multiple priorities and deliver high-quality outputs under tight timelines
Desirable
Experience working with donor-funded programmes or international development organisations
Prior experience supporting Government of Nepal counterparts on communications, outreach, or reform processes
Familiarity with governance reform, public policy, or social sector programmes in Nepal
Strong working knowledge of standard communications tools and platforms, including Microsoft Office and digital publishing/design tools (e.g. Canva, Adobe)
Note: Last date to apply June 17th, 2027. Applications will be reviewed on a rolling basis.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"Nepal","locations_question_type":"multiple_choice","options_title":"off","department":"Project Positions","experience_code":"experienced","published_at":"2026-06-03 15:09:16 UTC","created_at":"2026-06-03 15:07:36 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"communication-outreach-manager-samartha-programme-1","cover_image":null,"company_name":"Adam Smith International","category_code":"other","translations":{"en":{"description":"Position: Communication & Outreach Manager
Programme: SAMARTHA
Location: Kathmandu, Nepal (with travel as required)
Reporting to: Team Leader
Duration: May 2026- March 2027
ORGANISATION PROFILE
Adam Smith International (ASI) is a global advisory firm that works with governments, international development partners, and the private sector to deliver long-term, transformative solutions to some of the world’s most pressing challenges. Operating across more than 30 countries, ASI specialises in governance, economic reform, climate resilience and inclusive development - applying rigorous analysis, technical expertise, and locally led strategies to achieve sustainable impact.
PROGRAMME BACKGROUND
Samartha: Enhancing Gender and Human Development Outcomes through Systems Strengthening is a Foreign, Commonwealth and Development Office (FCDO) funded programme implemented by Adam Smith International. This programme will focus on improving the systems and capacity to deliver its social service mandates with a specific focus on improving access to quality health and education services, especially by women, girls and marginalised communities. This will be complemented with national policy support in the Health and Education sectors to ensure sector policies and resource allocations align to support Nepal in building responsive and resilient Health and Education service delivery systems. Through systems strengthening, Samartha aims to enable more equitable, accountable, and inclusive development outcomes.
POSITION OVERVIEW / JOB DESCRIPTION
The Communications & Outreach Manager will play a strategic role in positioning the Samartha Programme as a credible, trusted, and influential technical partner to the Government of Nepal and other stakeholders. The role will focus on translating complex evidence, pilot learning, and reform processes into clear, compelling, and politically informed communications that support coalition building, policy dialogue, and systemic influence.
Working closely with programme leadership, technical advisers, and sector teams, the position will ensure that Samartha’s evidence, learning, and results are communicated effectively across multiple influencing pathways including dialogue, strategic intelligence, peer-led validation, and network advocacy, while meeting donor and branding requirements.
SCOPE OF WORK
Communications Strategy and Influencing Support
Lead the development and implementation of the programme’s communications and outreach strategy, aligned with Samartha’s Spiral Framework and Year 2 influencing pathways
Develop a communications-led influencing roadmap, identifying audiences, channels, products, and timing to support policy windows, dialogues, and coalition engagement
Advise programme teams on messaging choices that are politically astute, context-sensitive, and aligned with programme objectives
Content Development and Knowledge Products
Develop and deliver high-quality written communications products, including policy briefs, analytical summaries, learning notes, case studies, success stories, talking points, and presentations
Draft, edit, and finalise programme reports and external communications to ensure clarity, consistency, and strategic positioning
Translate technical analysis, pilot evidence, and reform processes into accessible, decision-focused narratives for diverse audiences
Documentation of Learning, Results, and Reform Pathways
Lead documentation of programme results, learning journeys, and stories of change, including how pilots and dialogues contribute to system-level reform
Support the packaging of evidence and learning into shareable formats that can be reused for dialogue, advocacy, and peer learning
Ensure learning products reinforce Samartha’s role as a sense-maker and evidence broker
Outreach, Dissemination, and Visibility
Lead the development, coordination, and dissemination of communications materials across digital platforms, print media, and targeted outreach to Government of Nepal counterparts and partners
Support communications around high-level dialogues, learning exchanges, and policy engagement, including preparation of briefing materials and visibility products
Ensure all outreach activities are aligned with donor visibility, branding, and communications guidelines
Quality Assurance and Coordination
Ensure all communications outputs are accurate, well-presented, and aligned with programme objectives and donor requirements
Coordinate closely with programme, technical teams to gather inputs and maintain consistency of messaging
Provide responsive communications support for ad hoc programme needs in a fast-paced and adaptive environment
REQUIRED EXPERIENCE
Essential
Bachelor’s degree in communications, journalism, public relations, management, development studies, or a related discipline (Master’s degree is an advantage)
At least 3–5 years of relevant professional experience in communications, knowledge management, or strategic content development
Demonstrated experience producing professional written outputs such as reports, policy briefs, case studies, success stories, or digital content
Excellent written and verbal communication skills, with full professional proficiency in both English and Nepali
Strong ability to translate complex technical or policy content into clear, compelling, and audience‑appropriate messaging
Ability to manage multiple priorities and deliver high-quality outputs under tight timelines
Desirable
Experience working with donor-funded programmes or international development organisations
Prior experience supporting Government of Nepal counterparts on communications, outreach, or reform processes
Familiarity with governance reform, public policy, or social sector programmes in Nepal
Strong working knowledge of standard communications tools and platforms, including Microsoft Office and digital publishing/design tools (e.g. Canva, Adobe)
Note: Last date to apply June 17th, 2027. Applications will be reviewed on a rolling basis.
","sharing_image":null,"sharing_title":"Communication & Outreach Manager - Samartha Programme","sharing_description":"Position: Communication & Outreach Manager Programme: SAMARTHA Location: Kathmandu, Nepal (with travel as required) Reporting to: Team Leader Duration: May 2026- March 2027 ORGANISATION PROFILE ","locations_question":"What is your preferred work location?"}},"education_code":"master_degree","description":"Position: Communication & Outreach Manager
Programme: SAMARTHA
Location: Kathmandu, Nepal (with travel as required)
Reporting to: Team Leader
Duration: May 2026- March 2027
ORGANISATION PROFILE
Adam Smith International (ASI) is a global advisory firm that works with governments, international development partners, and the private sector to deliver long-term, transformative solutions to some of the world’s most pressing challenges. Operating across more than 30 countries, ASI specialises in governance, economic reform, climate resilience and inclusive development - applying rigorous analysis, technical expertise, and locally led strategies to achieve sustainable impact.
PROGRAMME BACKGROUND
Samartha: Enhancing Gender and Human Development Outcomes through Systems Strengthening is a Foreign, Commonwealth and Development Office (FCDO) funded programme implemented by Adam Smith International. This programme will focus on improving the systems and capacity to deliver its social service mandates with a specific focus on improving access to quality health and education services, especially by women, girls and marginalised communities. This will be complemented with national policy support in the Health and Education sectors to ensure sector policies and resource allocations align to support Nepal in building responsive and resilient Health and Education service delivery systems. Through systems strengthening, Samartha aims to enable more equitable, accountable, and inclusive development outcomes.
POSITION OVERVIEW / JOB DESCRIPTION
The Communications & Outreach Manager will play a strategic role in positioning the Samartha Programme as a credible, trusted, and influential technical partner to the Government of Nepal and other stakeholders. The role will focus on translating complex evidence, pilot learning, and reform processes into clear, compelling, and politically informed communications that support coalition building, policy dialogue, and systemic influence.
Working closely with programme leadership, technical advisers, and sector teams, the position will ensure that Samartha’s evidence, learning, and results are communicated effectively across multiple influencing pathways including dialogue, strategic intelligence, peer-led validation, and network advocacy, while meeting donor and branding requirements.
SCOPE OF WORK
Communications Strategy and Influencing Support
Lead the development and implementation of the programme’s communications and outreach strategy, aligned with Samartha’s Spiral Framework and Year 2 influencing pathways
Develop a communications-led influencing roadmap, identifying audiences, channels, products, and timing to support policy windows, dialogues, and coalition engagement
Advise programme teams on messaging choices that are politically astute, context-sensitive, and aligned with programme objectives
Content Development and Knowledge Products
Develop and deliver high-quality written communications products, including policy briefs, analytical summaries, learning notes, case studies, success stories, talking points, and presentations
Draft, edit, and finalise programme reports and external communications to ensure clarity, consistency, and strategic positioning
Translate technical analysis, pilot evidence, and reform processes into accessible, decision-focused narratives for diverse audiences
Documentation of Learning, Results, and Reform Pathways
Lead documentation of programme results, learning journeys, and stories of change, including how pilots and dialogues contribute to system-level reform
Support the packaging of evidence and learning into shareable formats that can be reused for dialogue, advocacy, and peer learning
Ensure learning products reinforce Samartha’s role as a sense-maker and evidence broker
Outreach, Dissemination, and Visibility
Lead the development, coordination, and dissemination of communications materials across digital platforms, print media, and targeted outreach to Government of Nepal counterparts and partners
Support communications around high-level dialogues, learning exchanges, and policy engagement, including preparation of briefing materials and visibility products
Ensure all outreach activities are aligned with donor visibility, branding, and communications guidelines
Quality Assurance and Coordination
Ensure all communications outputs are accurate, well-presented, and aligned with programme objectives and donor requirements
Coordinate closely with programme, technical teams to gather inputs and maintain consistency of messaging
Provide responsive communications support for ad hoc programme needs in a fast-paced and adaptive environment
Deadline for applications is 10th June 2026.
","sharing_image":null,"city":"Islamabad ","on_site":false,"country_code":"PK","hybrid":true,"mailbox_email":"job.m5uw5@adamsmithinternational1.recruitee.com","sharing_description":"BackgroundThe Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith Internation","requirements":"Bachelor’s degree in administration, public policy, or related field
2–3 years of relevant experience
Strong organisational and documentation skills
Attention to detail and data management capability
Deadline for applications is 10th June 2026.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"Pakistan","locations_question_type":"multiple_choice","options_title":"off","department":"Project Positions","experience_code":"entry_level","published_at":"2026-06-03 07:50:05 UTC","created_at":"2026-06-03 07:47:47 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"data-management-associate","cover_image":null,"company_name":"Adam Smith International","category_code":"other","translations":{"en":{"description":"Background
The Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI), provides technical assistance to the Government of Pakistan to strengthen macroeconomic stability, enhance governance systems, and improve conditions for sustainable economic growth.
A central component of this support is the implementation of the Prime Minister’s Economic Governance Reforms (PM-EGR), a comprehensive, time-bound reform programme approved on 31 December 2025. The PM-EGR spans 15 priority reform areas and 141 action items and is recognised as a Structural Benchmark under the IMF Extended Fund Facility (EFF).
To support implementation, a Technical Unit (TU) has been established within the Ministry of Finance to serve as the central coordination, analytical, and reporting hub. The TU is responsible for:
Tracking reform implementation progress
Monitoring performance against Key Performance Indicators (KPIs)
Producing Quarterly Monitoring Reports (QMRs)
Supporting policy dialogue and course correction through data-driven insights
Given the scale and complexity of PM-EGR, robust data systems, structured tracking mechanisms, and high-quality analytical outputs are critical to ensure credible monitoring and effective reform implementation.
Activity Context
The PM-EGR reform programme requires the development and maintenance of a live reform tracking system, aligned with:
The Reform Action Matrix (RAM) (tracking implementation of action items)
The Tracking Outcomes Matrix (TOM) (tracking reform outcomes and KPIs)
In addition, the programme requires:
Development of KPI scorecards across all 15 reform areas
Preparation of Quarterly Monitoring Reports (QMRs)
Generation of evidence-based analytical insights to inform policy dialogue and course correction
Production of data visualisations and dashboards for Technical Committees and senior leadership
The Tracking & Reporting Data Analytics Associate will play a central role in ensuring that reform tracking systems are accurate, consistent, and aligned with IMF expectations for selective, outcome-oriented monitoring.
Job Summary
The Data Management Associate will be responsible for managing documentation systems, maintaining data repositories, and supporting information management for PM-EGR implementation.
The role will ensure that all Technical Unit outputs are systematically organised, easily accessible, and consistent, enabling effective coordination, reporting, and policy dialogue.
Duties and Responsibilities
The roles and responsibilities of the Data Management Associate, but are not limited to:
Manage document repositories and filing systems.
Maintain databases of reform progress data and action logs.
Support preparation and formatting of reports and documents.
Ensure data consistency and version control.
Maintain stakeholder contact databases.
Support documentation of meetings and consultations.
Assist in organising Technical Unit records and archives.
Reporting
The Associate will report to the Governance & Reforms Specialist (Technical Unit Team Lead) and work closely with other Technical Unit members and REMIT experts.
","title":"Data Management Associate","highlight":"Deadline for applications is 10th June 2026.
","requirements":"Bachelor’s degree in administration, public policy, or related field
2–3 years of relevant experience
Strong organisational and documentation skills
Attention to detail and data management capability
Deadline for applications is 10th June 2026.
","sharing_image":null,"sharing_title":"Data Management Associate","sharing_description":"BackgroundThe Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith Internation","locations_question":"What is your preferred work location?"}},"education_code":"bachelor_degree","description":"Background
The Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI), provides technical assistance to the Government of Pakistan to strengthen macroeconomic stability, enhance governance systems, and improve conditions for sustainable economic growth.
A central component of this support is the implementation of the Prime Minister’s Economic Governance Reforms (PM-EGR), a comprehensive, time-bound reform programme approved on 31 December 2025. The PM-EGR spans 15 priority reform areas and 141 action items and is recognised as a Structural Benchmark under the IMF Extended Fund Facility (EFF).
To support implementation, a Technical Unit (TU) has been established within the Ministry of Finance to serve as the central coordination, analytical, and reporting hub. The TU is responsible for:
Tracking reform implementation progress
Monitoring performance against Key Performance Indicators (KPIs)
Producing Quarterly Monitoring Reports (QMRs)
Supporting policy dialogue and course correction through data-driven insights
Given the scale and complexity of PM-EGR, robust data systems, structured tracking mechanisms, and high-quality analytical outputs are critical to ensure credible monitoring and effective reform implementation.
Activity Context
The PM-EGR reform programme requires the development and maintenance of a live reform tracking system, aligned with:
The Reform Action Matrix (RAM) (tracking implementation of action items)
The Tracking Outcomes Matrix (TOM) (tracking reform outcomes and KPIs)
In addition, the programme requires:
Development of KPI scorecards across all 15 reform areas
Preparation of Quarterly Monitoring Reports (QMRs)
Generation of evidence-based analytical insights to inform policy dialogue and course correction
Production of data visualisations and dashboards for Technical Committees and senior leadership
The Tracking & Reporting Data Analytics Associate will play a central role in ensuring that reform tracking systems are accurate, consistent, and aligned with IMF expectations for selective, outcome-oriented monitoring.
Job Summary
The Data Management Associate will be responsible for managing documentation systems, maintaining data repositories, and supporting information management for PM-EGR implementation.
The role will ensure that all Technical Unit outputs are systematically organised, easily accessible, and consistent, enabling effective coordination, reporting, and policy dialogue.
Duties and Responsibilities
The roles and responsibilities of the Data Management Associate, but are not limited to:
Manage document repositories and filing systems.
Maintain databases of reform progress data and action logs.
Support preparation and formatting of reports and documents.
Ensure data consistency and version control.
Maintain stakeholder contact databases.
Support documentation of meetings and consultations.
Assist in organising Technical Unit records and archives.
Reporting
The Associate will report to the Governance & Reforms Specialist (Technical Unit Team Lead) and work closely with other Technical Unit members and REMIT experts.
","location":"Islamabad , Islamabad, Pakistan","max_hours_per_week":null,"options_cv":"required","state_code":"IS","remote":false,"tags":[],"state_name":"Islamabad","close_at":"2026-06-10 18:29:59 UTC","sharing_title":"Data Management Associate","open_questions":[{"id":3458837,"position":1,"options":{},"required":true,"body":"Have you worked for HMG/UK Crown in the last two years?","kind":"boolean","translations":{"en":{"body":"Have you worked for HMG/UK Crown in the last two years?"}},"open_question_options":[]}],"careers_apply_url":"https://adamsmithinternational1.recruitee.com/o/data-management-associate/c/new","dynamic_fields":[],"id":2626019,"locations":[{"id":211031,"name":"Islamabad","state":"Islamabad","country":"Pakistan","city":"Islamabad ","translations":{"en":{"name":"Islamabad","city":"Islamabad ","postal_code":null,"street":null,"note":null}},"country_code":"PK","state_code":"IS","postal_code":null,"street":null,"note":null}],"employment_type_code":"contract","guid":"m5uw5","location_question_visible":false,"title":"Data Management Associate","status":"published","updated_at":"2026-06-03 07:50:05 UTC","options_cover_letter":"optional"},{"careers_url":"https://adamsmithinternational1.recruitee.com/o/alternative-dispute-resolution-expert","salary":{"max":null,"min":null,"period":null,"currency":null},"position":640,"highlight":"Deadline for applications is 9th June 2026.
","sharing_image":null,"city":"Islamabad ","on_site":false,"country_code":"PK","hybrid":true,"mailbox_email":"job.2c1mh@adamsmithinternational1.recruitee.com","sharing_description":"BackgroundThe Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith Internation","requirements":"Master’s degree in, Public policy, Economics, Political Sciences, Social Sciences and governance, or a related field; specialisation in dispute resolution, arbitration, or commercial law is strongly preferred.
Minimum 08 years of relevant experience in alternative dispute resolution, including arbitration, mediation, and/or institutional ADR framework design.
Demonstrated expertise in at least two of: ADR regulatory framework design, arbitration law and practice, mediation institutionalisation, enforcement of ADR outcomes, or ADR capacity building.
Experience advising on ADR reform in developing country contexts is strongly preferred.
Understanding of Pakistan’s legal and judicial system is an advantage.
Experience in high-level technical advisory roles, including engagement with government institutions and development partners.
Strong analytical, advisory, and written communication skills.
Deadline for applications is 9th June 2026.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"Pakistan","locations_question_type":"multiple_choice","options_title":"off","department":"Project Positions","experience_code":"experienced","published_at":"2026-06-03 07:44:31 UTC","created_at":"2026-06-03 07:39:13 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"alternative-dispute-resolution-expert","cover_image":null,"company_name":"Adam Smith International","category_code":"other","translations":{"en":{"description":"Background
The Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI), provides technical assistance to the Government of Pakistan to strengthen macroeconomic stability, enhance governance systems, and improve conditions for sustainable economic growth.
A central component of this support is the implementation of the Prime Minister’s Economic Governance Reforms (PM-EGR), a comprehensive, time-bound reform programme approved on 31 December 2025. The PM-EGR spans 15 priority reform areas and 141 action items and is recognised as a Structural Benchmark under the IMF Extended Fund Facility (EFF).
A critical reform area under PM-EGR is Reform Action 5: Enhancing Predictability and Efficiency in Legal Enforcement of Economic Rights, which focuses on improving the effectiveness of economic dispute resolution systems, including courts, tribunals, and alternative dispute resolution (ADR) mechanisms. These reforms aim to reduce case backlogs, improve case disposal timelines, strengthen enforcement mechanisms, and enhance investor confidence.
To support implementation, a Technical Unit (TU) has been established within the Ministry of Finance to serve as the central coordination, analytical, and reporting hub, alongside a structured Policy Dialogue mechanism (Economic Reform Conferences) to review progress and support reform course correction.
Activity Context
Pakistan’s economic dispute resolution system remains heavily reliant on formal court and tribunal processes, which are characterised by significant backlogs, slow case disposal, and high costs for parties. Alternative Dispute Resolution (ADR) mechanisms, including arbitration, mediation, and conciliation, offer a critical complement to formal systems, providing faster, more accessible, and less adversarial pathways to resolve commercial and economic disputes.
However, ADR mechanisms in Pakistan remain underdeveloped and insufficiently institutionalised. Key challenges include:
Limited awareness and uptake of ADR among businesses, investors, and legal practitioners
Absence of a comprehensive, coherent regulatory and institutional framework governing ADR processes
Weak enforceability of ADR outcomes, including arbitral awards, reducing confidence in these mechanisms
Limited availability of trained and accredited ADR practitioners with expertise in commercial and economic disputes
Fragmented ADR landscape with inconsistent standards, procedures, and quality across providers
Under PM-EGR Reform Action 5, a core priority is the expansion and institutionalisation of ADR mechanisms for economic disputes. Key initiatives include:
Developing a robust regulatory and institutional framework for ADR in commercial and economic matters
Strengthening enforceability of arbitral awards and mediated settlements
Building capacity of ADR practitioners and institutions
Promoting ADR uptake among businesses, regulators, and government entities
Aligning Pakistan’s ADR framework with international standards, including UNCITRAL Model Law and New York Convention obligations
The Alternative Dispute Resolution Expert will provide dedicated technical expertise to support the design, institutionalisation, and strengthening of ADR mechanisms under Reform Action 5.
Job Summary
The Alternative Dispute Resolution Expert will provide senior technical advisory support on the development and institutionalisation of ADR mechanisms for economic disputes under PM-EGR. The role will focus on regulatory and institutional framework design, enforceability of ADR outcomes, capacity building, and alignment with international best practices, ensuring that ADR mechanisms become a credible, accessible, and effective complement to Pakistan’s formal dispute resolution system.
Duties and Responsibilities
The roles and responsibilities include, but are not limited to:
ADR Framework Design and Institutional Development
Advise on the design of a comprehensive regulatory and institutional framework for ADR in commercial and economic disputes, covering arbitration, mediation, and conciliation.
Assess existing ADR legislation, rules, and institutional arrangements and identify gaps relative to international standards.
Provide technical inputs on reforms to strengthen the enforceability of arbitral awards and mediated settlements, including alignment with Pakistan’s obligations under the New York Convention.
Advise on the establishment or strengthening of ADR institutions, including accreditation frameworks, governance structures, and procedural rules.
Support development of standard ADR clauses, model rules, and procedural guidelines for use across sectors.
International Benchmarking and Reform Design
Benchmark Pakistan’s ADR framework against international best practices, including UNCITRAL Model Law, ICC Rules, LCIA Rules, and comparable regional ADR systems.
Identify international reform models applicable to Pakistan’s institutional and legal context, with particular reference to comparable developing economies.
Advise on sector-specific ADR mechanisms, including for investment disputes, commercial contracts, and regulatory disagreements.
Provide comparative analysis of ADR uptake promotion strategies and assess options for Pakistan.
Capacity Building and Stakeholder Engagement
Advise on capacity building frameworks for ADR practitioners, including training curricula, accreditation standards, and continuing professional development.
Support engagement with the legal profession, business community, and regulatory bodies to promote awareness and uptake of ADR mechanisms.
Prepare technical notes, policy briefs, and training materials to support ADR institutionalisation efforts.
Engage with key stakeholders including the Ministry of Law & Justice, judiciary, bar associations, chambers of commerce, and relevant regulatory bodies.
Policy Dialogue and Reporting
Prepare technical notes, analytical briefs, and policy inputs for Technical Committees and Economic Reform Conferences.
Contribute to Economic Reform Conferences through expert participation, including technical presentations and panel discussions on ADR reform.
Support reform course correction by translating policy dialogue outcomes and implementation findings into actionable ADR reform recommendations.
Advise on development of outcome-oriented KPIs and monitoring frameworks for ADR reform under Reform Action 5.
Reporting
The consultant will report to:
REMIT Macroeconomic Adviser
Governance & Reforms Specialist (Technical Unit Team Lead)
Deadline for applications is 9th June 2026.
","requirements":"Master’s degree in, Public policy, Economics, Political Sciences, Social Sciences and governance, or a related field; specialisation in dispute resolution, arbitration, or commercial law is strongly preferred.
Minimum 08 years of relevant experience in alternative dispute resolution, including arbitration, mediation, and/or institutional ADR framework design.
Demonstrated expertise in at least two of: ADR regulatory framework design, arbitration law and practice, mediation institutionalisation, enforcement of ADR outcomes, or ADR capacity building.
Experience advising on ADR reform in developing country contexts is strongly preferred.
Understanding of Pakistan’s legal and judicial system is an advantage.
Experience in high-level technical advisory roles, including engagement with government institutions and development partners.
Strong analytical, advisory, and written communication skills.
Deadline for applications is 9th June 2026.
","sharing_image":null,"sharing_title":"Alternative Dispute Resolution Expert","sharing_description":"BackgroundThe Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith Internation","locations_question":"What is your preferred work location?"}},"education_code":"master_degree","description":"Background
The Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI), provides technical assistance to the Government of Pakistan to strengthen macroeconomic stability, enhance governance systems, and improve conditions for sustainable economic growth.
A central component of this support is the implementation of the Prime Minister’s Economic Governance Reforms (PM-EGR), a comprehensive, time-bound reform programme approved on 31 December 2025. The PM-EGR spans 15 priority reform areas and 141 action items and is recognised as a Structural Benchmark under the IMF Extended Fund Facility (EFF).
A critical reform area under PM-EGR is Reform Action 5: Enhancing Predictability and Efficiency in Legal Enforcement of Economic Rights, which focuses on improving the effectiveness of economic dispute resolution systems, including courts, tribunals, and alternative dispute resolution (ADR) mechanisms. These reforms aim to reduce case backlogs, improve case disposal timelines, strengthen enforcement mechanisms, and enhance investor confidence.
To support implementation, a Technical Unit (TU) has been established within the Ministry of Finance to serve as the central coordination, analytical, and reporting hub, alongside a structured Policy Dialogue mechanism (Economic Reform Conferences) to review progress and support reform course correction.
Activity Context
Pakistan’s economic dispute resolution system remains heavily reliant on formal court and tribunal processes, which are characterised by significant backlogs, slow case disposal, and high costs for parties. Alternative Dispute Resolution (ADR) mechanisms, including arbitration, mediation, and conciliation, offer a critical complement to formal systems, providing faster, more accessible, and less adversarial pathways to resolve commercial and economic disputes.
However, ADR mechanisms in Pakistan remain underdeveloped and insufficiently institutionalised. Key challenges include:
Limited awareness and uptake of ADR among businesses, investors, and legal practitioners
Absence of a comprehensive, coherent regulatory and institutional framework governing ADR processes
Weak enforceability of ADR outcomes, including arbitral awards, reducing confidence in these mechanisms
Limited availability of trained and accredited ADR practitioners with expertise in commercial and economic disputes
Fragmented ADR landscape with inconsistent standards, procedures, and quality across providers
Under PM-EGR Reform Action 5, a core priority is the expansion and institutionalisation of ADR mechanisms for economic disputes. Key initiatives include:
Developing a robust regulatory and institutional framework for ADR in commercial and economic matters
Strengthening enforceability of arbitral awards and mediated settlements
Building capacity of ADR practitioners and institutions
Promoting ADR uptake among businesses, regulators, and government entities
Aligning Pakistan’s ADR framework with international standards, including UNCITRAL Model Law and New York Convention obligations
The Alternative Dispute Resolution Expert will provide dedicated technical expertise to support the design, institutionalisation, and strengthening of ADR mechanisms under Reform Action 5.
Job Summary
The Alternative Dispute Resolution Expert will provide senior technical advisory support on the development and institutionalisation of ADR mechanisms for economic disputes under PM-EGR. The role will focus on regulatory and institutional framework design, enforceability of ADR outcomes, capacity building, and alignment with international best practices, ensuring that ADR mechanisms become a credible, accessible, and effective complement to Pakistan’s formal dispute resolution system.
Duties and Responsibilities
The roles and responsibilities include, but are not limited to:
ADR Framework Design and Institutional Development
Advise on the design of a comprehensive regulatory and institutional framework for ADR in commercial and economic disputes, covering arbitration, mediation, and conciliation.
Assess existing ADR legislation, rules, and institutional arrangements and identify gaps relative to international standards.
Provide technical inputs on reforms to strengthen the enforceability of arbitral awards and mediated settlements, including alignment with Pakistan’s obligations under the New York Convention.
Advise on the establishment or strengthening of ADR institutions, including accreditation frameworks, governance structures, and procedural rules.
Support development of standard ADR clauses, model rules, and procedural guidelines for use across sectors.
International Benchmarking and Reform Design
Benchmark Pakistan’s ADR framework against international best practices, including UNCITRAL Model Law, ICC Rules, LCIA Rules, and comparable regional ADR systems.
Identify international reform models applicable to Pakistan’s institutional and legal context, with particular reference to comparable developing economies.
Advise on sector-specific ADR mechanisms, including for investment disputes, commercial contracts, and regulatory disagreements.
Provide comparative analysis of ADR uptake promotion strategies and assess options for Pakistan.
Capacity Building and Stakeholder Engagement
Advise on capacity building frameworks for ADR practitioners, including training curricula, accreditation standards, and continuing professional development.
Support engagement with the legal profession, business community, and regulatory bodies to promote awareness and uptake of ADR mechanisms.
Prepare technical notes, policy briefs, and training materials to support ADR institutionalisation efforts.
Engage with key stakeholders including the Ministry of Law & Justice, judiciary, bar associations, chambers of commerce, and relevant regulatory bodies.
Policy Dialogue and Reporting
Prepare technical notes, analytical briefs, and policy inputs for Technical Committees and Economic Reform Conferences.
Contribute to Economic Reform Conferences through expert participation, including technical presentations and panel discussions on ADR reform.
Support reform course correction by translating policy dialogue outcomes and implementation findings into actionable ADR reform recommendations.
Advise on development of outcome-oriented KPIs and monitoring frameworks for ADR reform under Reform Action 5.
Reporting
The consultant will report to:
REMIT Macroeconomic Adviser
Governance & Reforms Specialist (Technical Unit Team Lead)
Deadline for applications is 9th June 2026
","sharing_image":null,"city":"Islamabad ","on_site":false,"country_code":"PK","hybrid":true,"mailbox_email":"job.gb94c@adamsmithinternational1.recruitee.com","sharing_description":"BackgroundThe Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith Internation","requirements":"Advanced degree in law, public policy, governance, or a related field; specialisation in commercial law, judicial reform, or dispute resolution is strongly preferred.
Minimum 10 years of relevant experience in judicial reform, commercial court or tribunal reform, or formal dispute resolution system strengthening.
Demonstrated expertise in at least two of: court and tribunal performance management, backlog reduction and case management reform, enforcement of judicial decisions, jurisdictional rationalisation, or judicial capacity development.
Strong understanding of Pakistan’s judicial and tribunal systems, including the structure of economic courts and quasi-judicial regulatory bodies, is strongly preferred.
Familiarity with international best practices in commercial justice and formal economic dispute resolution.
Experience in high-level technical advisory roles, including engagement with government institutions, the judiciary, and development partners.
Strong analytical, advisory, and written communication skills.
Deadline for applications if 9th June 2026.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"Pakistan","locations_question_type":"multiple_choice","options_title":"off","department":"Project Positions","experience_code":"experienced","published_at":"2026-06-03 07:38:01 UTC","created_at":"2026-06-03 07:34:01 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"formal-economic-dispute-resolution-expert","cover_image":null,"company_name":"Adam Smith International","category_code":"other","translations":{"en":{"description":"Background
The Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI), provides technical assistance to the Government of Pakistan to strengthen macroeconomic stability, enhance governance systems, and improve conditions for sustainable economic growth.
A central component of this support is the implementation of the Prime Minister’s Economic Governance Reforms (PM-EGR), a comprehensive, time-bound reform programme approved on 31 December 2025. The PM-EGR spans 15 priority reform areas and 141 action items and is recognised as a Structural Benchmark under the IMF Extended Fund Facility (EFF).
A critical reform area under PM-EGR is Reform Action 5: Enhancing Predictability and Efficiency in Legal Enforcement of Economic Rights, which focuses on improving the effectiveness of economic dispute resolution systems, including courts, tribunals, and alternative dispute resolution (ADR) mechanisms. These reforms aim to reduce case backlogs, improve case disposal timelines, strengthen enforcement mechanisms, and enhance investor confidence.
To support implementation, a Technical Unit (TU) has been established within the Ministry of Finance to serve as the central coordination, analytical, and reporting hub, alongside a structured Policy Dialogue mechanism (Economic Reform Conferences) to review progress and support reform course correction.
Activity Context
Pakistan’s formal economic dispute resolution system, encompassing specialised economic courts, commercial tribunals, and quasi-judicial regulatory bodies, plays a central role in enforcing economic rights, resolving commercial disputes, and underpinning investor confidence. However, the system faces severe structural challenges that undermine its effectiveness and predictability:
Significant and growing case backlogs across courts and economic tribunals
Slow case disposal timelines that create uncertainty for businesses and investors
Fragmentation of jurisdiction across multiple judicial and quasi-judicial bodies, leading to overlapping mandates and procedural inconsistencies
Weak enforcement mechanisms for judicial and tribunal decisions, reducing the practical value of favourable outcomes
Limited performance monitoring, with little reliable data on clearance rates, disposal timelines, or enforcement rates
Capacity constraints within the judiciary and tribunal system, including limited specialisation in complex economic and commercial matters
Under PM-EGR Reform Action 5, core priorities for the formal dispute resolution system include:
Developing and implementing methodologies for backlog reduction and case prioritisation across economic courts and tribunals
Establishing robust performance monitoring frameworks covering clearance rates, disposal timelines, and enforcement outcomes
Strengthening the institutional capacity of economic tribunals and specialised courts
Improving enforcement mechanisms for judicial and quasi-judicial decisions
Streamlining jurisdictional arrangements to reduce fragmentation and procedural complexity
The Formal Economic Dispute Resolution Expert will provide dedicated technical expertise to support reform of Pakistan’s formal dispute resolution institutions under Reform Action 5.
Job Summary
The Formal Economic Dispute Resolution Expert will provide senior technical advisory support on the reform and strengthening of Pakistan’s formal economic dispute resolution system under PM-EGR. The role will focus on backlog reduction, performance monitoring, institutional strengthening of courts and tribunals, enforcement reform, and jurisdictional rationalisation, ensuring that the formal system becomes more efficient, predictable, and effective in resolving economic disputes.
Duties and Responsibilities
The roles and responsibilities include, but are not limited to:
Backlog Reduction and Case Management Reform
Develop methodologies for analysing case backlogs, identifying categories of economic disputes most amenable to accelerated disposal, and designing prioritisation frameworks.
Advise on case management reforms, including procedural simplification, triage mechanisms, and differentiated case tracks for different types of economic disputes.
Assess and advise on the use of technology-enabled case management systems to improve court and tribunal efficiency.
Provide technical inputs on resource allocation and scheduling reforms to improve throughput across economic courts and tribunals.
Performance Monitoring and Data Systems
Advise on the design and implementation of performance monitoring frameworks for economic courts and tribunals, covering clearance rates, disposal timelines, and enforcement outcomes.
Develop outcome-oriented KPIs for the formal dispute resolution system under Reform Action 5.
Support development of reliable data collection and reporting systems to track court and tribunal performance over time.
Prepare analytical assessments of formal dispute resolution system performance, drawing on available data and international benchmarks.
Institutional Strengthening and Enforcement Reform
Advise on institutional strengthening of economic tribunals and specialised courts, including governance, capacity, and procedural frameworks.
Provide technical inputs on reforms to improve enforcement of judicial and tribunal decisions, including identification of systemic enforcement bottlenecks and international best practices.
Advise on jurisdictional rationalisation to reduce fragmentation and overlap across courts, tribunals, and quasi-judicial regulatory bodies.
Support reform of appointment, tenure, and capacity development frameworks for judges and tribunal members handling economic disputes.
International Benchmarking and Reform Design
Benchmark Pakistan’s formal economic dispute resolution system against international best practices and comparable jurisdictions.
Identify reform models from comparable economies applicable to Pakistan’s judicial and institutional context.
Advise on alignment of reforms with international standards for commercial justice, including UNCITRAL Legislative Guide provisions relevant to formal proceedings.
Policy Dialogue and Reporting
Prepare technical notes, analytical briefs, and policy inputs for Technical Committees and Economic Reform Conferences.
Contribute to Economic Reform Conferences through expert participation, including technical presentations and panel discussions on formal dispute resolution reform.
Engage with key stakeholders including the judiciary, Ministry of Law & Justice, economic tribunals, regulatory bodies, and the legal profession.
Support reform course correction by translating policy dialogue outcomes and implementation findings into actionable recommendations for the formal dispute resolution system.
Reporting
The consultant will report to:
REMIT Macroeconomic Adviser
Governance & Reforms Specialist (Technical Unit Team Lead)
Deadline for applications is 9th June 2026
","requirements":"Advanced degree in law, public policy, governance, or a related field; specialisation in commercial law, judicial reform, or dispute resolution is strongly preferred.
Minimum 10 years of relevant experience in judicial reform, commercial court or tribunal reform, or formal dispute resolution system strengthening.
Demonstrated expertise in at least two of: court and tribunal performance management, backlog reduction and case management reform, enforcement of judicial decisions, jurisdictional rationalisation, or judicial capacity development.
Strong understanding of Pakistan’s judicial and tribunal systems, including the structure of economic courts and quasi-judicial regulatory bodies, is strongly preferred.
Familiarity with international best practices in commercial justice and formal economic dispute resolution.
Experience in high-level technical advisory roles, including engagement with government institutions, the judiciary, and development partners.
Strong analytical, advisory, and written communication skills.
Deadline for applications if 9th June 2026.
","sharing_image":null,"sharing_title":"Formal Economic Dispute Resolution Expert","sharing_description":"BackgroundThe Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith Internation","locations_question":"What is your preferred work location?"}},"education_code":"master_degree","description":"Background
The Revenue Mobilisation, Investment and Trade (REMIT) programme (2021–2027), funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI), provides technical assistance to the Government of Pakistan to strengthen macroeconomic stability, enhance governance systems, and improve conditions for sustainable economic growth.
A central component of this support is the implementation of the Prime Minister’s Economic Governance Reforms (PM-EGR), a comprehensive, time-bound reform programme approved on 31 December 2025. The PM-EGR spans 15 priority reform areas and 141 action items and is recognised as a Structural Benchmark under the IMF Extended Fund Facility (EFF).
A critical reform area under PM-EGR is Reform Action 5: Enhancing Predictability and Efficiency in Legal Enforcement of Economic Rights, which focuses on improving the effectiveness of economic dispute resolution systems, including courts, tribunals, and alternative dispute resolution (ADR) mechanisms. These reforms aim to reduce case backlogs, improve case disposal timelines, strengthen enforcement mechanisms, and enhance investor confidence.
To support implementation, a Technical Unit (TU) has been established within the Ministry of Finance to serve as the central coordination, analytical, and reporting hub, alongside a structured Policy Dialogue mechanism (Economic Reform Conferences) to review progress and support reform course correction.
Activity Context
Pakistan’s formal economic dispute resolution system, encompassing specialised economic courts, commercial tribunals, and quasi-judicial regulatory bodies, plays a central role in enforcing economic rights, resolving commercial disputes, and underpinning investor confidence. However, the system faces severe structural challenges that undermine its effectiveness and predictability:
Significant and growing case backlogs across courts and economic tribunals
Slow case disposal timelines that create uncertainty for businesses and investors
Fragmentation of jurisdiction across multiple judicial and quasi-judicial bodies, leading to overlapping mandates and procedural inconsistencies
Weak enforcement mechanisms for judicial and tribunal decisions, reducing the practical value of favourable outcomes
Limited performance monitoring, with little reliable data on clearance rates, disposal timelines, or enforcement rates
Capacity constraints within the judiciary and tribunal system, including limited specialisation in complex economic and commercial matters
Under PM-EGR Reform Action 5, core priorities for the formal dispute resolution system include:
Developing and implementing methodologies for backlog reduction and case prioritisation across economic courts and tribunals
Establishing robust performance monitoring frameworks covering clearance rates, disposal timelines, and enforcement outcomes
Strengthening the institutional capacity of economic tribunals and specialised courts
Improving enforcement mechanisms for judicial and quasi-judicial decisions
Streamlining jurisdictional arrangements to reduce fragmentation and procedural complexity
The Formal Economic Dispute Resolution Expert will provide dedicated technical expertise to support reform of Pakistan’s formal dispute resolution institutions under Reform Action 5.
Job Summary
The Formal Economic Dispute Resolution Expert will provide senior technical advisory support on the reform and strengthening of Pakistan’s formal economic dispute resolution system under PM-EGR. The role will focus on backlog reduction, performance monitoring, institutional strengthening of courts and tribunals, enforcement reform, and jurisdictional rationalisation, ensuring that the formal system becomes more efficient, predictable, and effective in resolving economic disputes.
Duties and Responsibilities
The roles and responsibilities include, but are not limited to:
Backlog Reduction and Case Management Reform
Develop methodologies for analysing case backlogs, identifying categories of economic disputes most amenable to accelerated disposal, and designing prioritisation frameworks.
Advise on case management reforms, including procedural simplification, triage mechanisms, and differentiated case tracks for different types of economic disputes.
Assess and advise on the use of technology-enabled case management systems to improve court and tribunal efficiency.
Provide technical inputs on resource allocation and scheduling reforms to improve throughput across economic courts and tribunals.
Performance Monitoring and Data Systems
Advise on the design and implementation of performance monitoring frameworks for economic courts and tribunals, covering clearance rates, disposal timelines, and enforcement outcomes.
Develop outcome-oriented KPIs for the formal dispute resolution system under Reform Action 5.
Support development of reliable data collection and reporting systems to track court and tribunal performance over time.
Prepare analytical assessments of formal dispute resolution system performance, drawing on available data and international benchmarks.
Institutional Strengthening and Enforcement Reform
Advise on institutional strengthening of economic tribunals and specialised courts, including governance, capacity, and procedural frameworks.
Provide technical inputs on reforms to improve enforcement of judicial and tribunal decisions, including identification of systemic enforcement bottlenecks and international best practices.
Advise on jurisdictional rationalisation to reduce fragmentation and overlap across courts, tribunals, and quasi-judicial regulatory bodies.
Support reform of appointment, tenure, and capacity development frameworks for judges and tribunal members handling economic disputes.
International Benchmarking and Reform Design
Benchmark Pakistan’s formal economic dispute resolution system against international best practices and comparable jurisdictions.
Identify reform models from comparable economies applicable to Pakistan’s judicial and institutional context.
Advise on alignment of reforms with international standards for commercial justice, including UNCITRAL Legislative Guide provisions relevant to formal proceedings.
Policy Dialogue and Reporting
Prepare technical notes, analytical briefs, and policy inputs for Technical Committees and Economic Reform Conferences.
Contribute to Economic Reform Conferences through expert participation, including technical presentations and panel discussions on formal dispute resolution reform.
Engage with key stakeholders including the judiciary, Ministry of Law & Justice, economic tribunals, regulatory bodies, and the legal profession.
Support reform course correction by translating policy dialogue outcomes and implementation findings into actionable recommendations for the formal dispute resolution system.
Reporting
The consultant will report to:
REMIT Macroeconomic Adviser
Governance & Reforms Specialist (Technical Unit Team Lead)
Personal Qualifications and Experience
· At least 5 years of experience in grant management, monitoring, delivery, or a similar role, preferably with international organisations.
· Arabic fluency and working English sufficient to read guidance, draft reports and attend meetings where English is spoken.
· Ability to provide meaningful inputs for analyses (e.g., visuals and dashboards – see examples here) when requested.
· Proven humanitarian field experience or knowledge in the applied-for governorates and familiarity with Sphere and the Core Humanitarian Standard.
· Proficient with MDC tools and basic data literacy, including accurate form completion. Ability to build MDC forms (e.g., Kobo, Mobenzi, Dimagi CommCare, etc.) is an additional advantage.
· Skilled in interviews, household surveys, FGDs and key informant interviews, with strong safeguarding awareness.
· Professional conduct with partners and communities, maintaining appropriate boundaries.
· Excellent negotiation, organisational, and problem-solving skills.
· Basic security awareness, including adherence to movement procedures, situational awareness and timely incident reporting, and close coordination with operations on access constraints, routes and permissions.
Application Deadline - Monday, 8th June 2026.
Please note that applications will be reviewed on a rolling basis, and candidates may be contacted prior to the closing date as suitable profiles are identified. Female candidates are encouraged to apply.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"Syrian Arab Republic","locations_question_type":"multiple_choice","options_title":"off","department":"Project Positions","experience_code":"mid_level","published_at":"2026-05-26 10:53:36 UTC","created_at":"2026-05-26 10:49:12 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"quality-and-impact-officer-afs-programme","cover_image":null,"company_name":"Adam Smith International","category_code":"other","translations":{"en":{"description":"Location(s): Raqqa, Syria (with support to Hasakah)
Reports to: Quality and Impact Coordinator (day-to-day); MREL Lead overall.
Duration: June 2026 – May 2027
About ASI and AFS
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. Our clients are governments, international organisations, companies, and foundations. They come to us to develop strategies and to design, deliver and evaluate programmes that address the big challenges facing the world. Our core team of staff and technical experts, in multiple offices around the world, ensures the quality of delivery and high ethical standards that we and our clients require.
ASI is owned and operated by its employees. We are committed to corporate integrity and a triple bottom line of social, environmental and financial performance. This commitment was formally recognised when we became a certified B Corp. The certification indicates we balance profit and purpose through the highest standards of transparency and accountability as well as social and environmental performance.
The Aid Fund for Syria (AFS), formerly the Aid Fund for Northern Syria (AFNS), is a multi-donor pooled fund established in October 2022 to meet critical needs in Syria. Initially focused on addressing acute humanitarian needs in northern Syria through the cross-border response, AFS has since evolved into a flexible funding mechanism supporting efforts towards Humanitarian-Development-Peace (HDP) Nexus. Following the fall of the Assad regime in December 2024, AFS expanded its strategic focus to areas previously not accessible to AFS partners, adapting to Syria’s evolving political, economic, and institutional landscape. The Fund continues to work with aid actors, including communities, civil society organisations, the cluster coordination mechanism, the United Nations, and donors to identify where needs and opportunities are greatest and where it can add the most value.
Objective
The Quality and Impact Officer provide field assurance, evidence and insight for AFS delivery, with primary support to MEL (overseen by the MREL unit) and shared responsibilities to other units (Partnership and Delivery, Risk and Safeguarding, Finance, etc). Outputs may be requested in Arabic and English. Work is organised through a monthly plan issued by the Quality and Impact Coordinator, who consolidates support needs submitted via an online tool and assigns tasks. The plan may be amended during the month, and additional tasks may be assigned as needed. Work is tracked against a performance indicator focused on quality and efficiency of delivery
Location: Raqqa, Syria (with support to Hasakah)
Officers may be tasked to support other locations as needed, including cross-cover (e.g., an officer based in Aleppo supporting other governorates). Regular travel to Damascus, where feasible, may be required for workshops, coordination meetings and training. This distribution will be reviewed and adjusted based on demand, Allocation Strategies and project amendments. Priority will be given to applicants with demonstrable experience or knowledge of their chosen locations. Applicants may indicate more than one governorate in their application and rank their preferences based on experience.
Key Responsibilities:
Monitoring, Evaluation and Learning (MEL) specific responsibilities (60%)
· Conducts field monitoring checks in line with the AFS Manual and project monitoring plans, calibrated to the partner’s capacity–performance rating. Additional visits may be conducted as directed by the Quality and Impact Coordinator or the MREL Lead.
· Observes delivery against the mobile data capture (MDC) based checklist, approved proposals and relevant humanitarian standards. Records observations and verifies outputs. Notes delays and risks and updates the field monitoring tracker on the same day where feasible.
· Uses MDC as the main tool for collecting data during field visits. Uses AFS authorised forms and devices, keeps them updated and promptly flags issues.
· Implements assessments and community engagement activities using approved tools and sampling, including household surveys, FGDs and key informant interviews. Ensures informed consent, safeguarding and secure data handling.
· As requested, conducts market assessments and service availability snapshots and provides concise context notes to inform programme delivery.
· When requested, accompanies Third Party Monitoring visits to facilitate access, observe methods and capture AFS observations. Does not direct TPM tasks and provides a short visit note when asked.
· Supports the Data Quality Assessment process when requested by the MREL Lead.
2. Shared tasks (cross-units) (40%)
· Supports due diligence and capacity assessment verifications using approved checklists and evidence gathered through MDC.
· Supports programme office checks and financial checks at partner offices when requested, keeping these distinct from on-site programme checks.
· Supports external audits when requested by facilitating access to sites, people and documents and by providing factual records.
· Identifies and maps stakeholders, service providers and active projects in assigned areas of operation and supports maintenance of these maps. Approaches national or local authorities only with prior approval from the MREL Lead and in coordination with the Quality and Impact Coordinator, recording outcomes when required.
· Observe partners tendering process and ensure reporting procurement gaps to partners and field coordinator.
· Provides field inputs to project risk registers, escalates material risks identified during checks and supports agreed mitigation follow-up.
· Supports AAPCE in line with the AFS AAPCE Strategy, working with the AAPCE Focal Point on AFS-lead initatives (e.g., pre-allocation consultation sessions); and monitor the visibility of partner information sharing and feedback channels during visits.
· Supports GESI in line with the AFS GESI Strategy, working with the GESI Focal Point to help ensure inclusive participation and basic disaggregation requirements are met in field data and engagement activities.
· Supports safeguarding in coordination with the Safeguarding Adviser by reporting safeguarding concerns to the Safeguarding Adviser on the same day they are observed, using approved channels. Maintains confidentiality and follows referral steps as instructed by the Safeguarding Adviser.
· When requested, participates in Technical Evaluation Panels to review project proposals and, where relevant, draws on professional backgrounds such as medical or engineering, or other technical backgrounds to support technical monitoring alongside the responsible technical expert.
Reporting, Management, and Accountability
The officer will report to the Quality and Impact Coordinator for day-to-day tasks and the AFS MREL Lead overall.
Availability
The officer must be available to serve on the programme between June 2026 and May 2027.
","title":"Quality and Impact Officer - AFS Programme","highlight":null,"requirements":"Personal Qualifications and Experience
· At least 5 years of experience in grant management, monitoring, delivery, or a similar role, preferably with international organisations.
· Arabic fluency and working English sufficient to read guidance, draft reports and attend meetings where English is spoken.
· Ability to provide meaningful inputs for analyses (e.g., visuals and dashboards – see examples here) when requested.
· Proven humanitarian field experience or knowledge in the applied-for governorates and familiarity with Sphere and the Core Humanitarian Standard.
· Proficient with MDC tools and basic data literacy, including accurate form completion. Ability to build MDC forms (e.g., Kobo, Mobenzi, Dimagi CommCare, etc.) is an additional advantage.
· Skilled in interviews, household surveys, FGDs and key informant interviews, with strong safeguarding awareness.
· Professional conduct with partners and communities, maintaining appropriate boundaries.
· Excellent negotiation, organisational, and problem-solving skills.
· Basic security awareness, including adherence to movement procedures, situational awareness and timely incident reporting, and close coordination with operations on access constraints, routes and permissions.
Application Deadline - Monday, 8th June 2026.
Please note that applications will be reviewed on a rolling basis, and candidates may be contacted prior to the closing date as suitable profiles are identified. Female candidates are encouraged to apply.
","sharing_image":null,"sharing_title":"Quality and Impact Officer - AFS Programme","sharing_description":"Location(s): Raqqa, Syria (with support to Hasakah)Reports to: Quality and Impact Coordinator (day-to-day); MREL Lead overall.Duration: June 2026 – May 2027About ASI and AFSAdam Smith International (A","locations_question":"What is your preferred work location?"}},"education_code":"master_degree","description":"Location(s): Raqqa, Syria (with support to Hasakah)
Reports to: Quality and Impact Coordinator (day-to-day); MREL Lead overall.
Duration: June 2026 – May 2027
About ASI and AFS
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. Our clients are governments, international organisations, companies, and foundations. They come to us to develop strategies and to design, deliver and evaluate programmes that address the big challenges facing the world. Our core team of staff and technical experts, in multiple offices around the world, ensures the quality of delivery and high ethical standards that we and our clients require.
ASI is owned and operated by its employees. We are committed to corporate integrity and a triple bottom line of social, environmental and financial performance. This commitment was formally recognised when we became a certified B Corp. The certification indicates we balance profit and purpose through the highest standards of transparency and accountability as well as social and environmental performance.
The Aid Fund for Syria (AFS), formerly the Aid Fund for Northern Syria (AFNS), is a multi-donor pooled fund established in October 2022 to meet critical needs in Syria. Initially focused on addressing acute humanitarian needs in northern Syria through the cross-border response, AFS has since evolved into a flexible funding mechanism supporting efforts towards Humanitarian-Development-Peace (HDP) Nexus. Following the fall of the Assad regime in December 2024, AFS expanded its strategic focus to areas previously not accessible to AFS partners, adapting to Syria’s evolving political, economic, and institutional landscape. The Fund continues to work with aid actors, including communities, civil society organisations, the cluster coordination mechanism, the United Nations, and donors to identify where needs and opportunities are greatest and where it can add the most value.
Objective
The Quality and Impact Officer provide field assurance, evidence and insight for AFS delivery, with primary support to MEL (overseen by the MREL unit) and shared responsibilities to other units (Partnership and Delivery, Risk and Safeguarding, Finance, etc). Outputs may be requested in Arabic and English. Work is organised through a monthly plan issued by the Quality and Impact Coordinator, who consolidates support needs submitted via an online tool and assigns tasks. The plan may be amended during the month, and additional tasks may be assigned as needed. Work is tracked against a performance indicator focused on quality and efficiency of delivery
Location: Raqqa, Syria (with support to Hasakah)
Officers may be tasked to support other locations as needed, including cross-cover (e.g., an officer based in Aleppo supporting other governorates). Regular travel to Damascus, where feasible, may be required for workshops, coordination meetings and training. This distribution will be reviewed and adjusted based on demand, Allocation Strategies and project amendments. Priority will be given to applicants with demonstrable experience or knowledge of their chosen locations. Applicants may indicate more than one governorate in their application and rank their preferences based on experience.
Key Responsibilities:
Monitoring, Evaluation and Learning (MEL) specific responsibilities (60%)
· Conducts field monitoring checks in line with the AFS Manual and project monitoring plans, calibrated to the partner’s capacity–performance rating. Additional visits may be conducted as directed by the Quality and Impact Coordinator or the MREL Lead.
· Observes delivery against the mobile data capture (MDC) based checklist, approved proposals and relevant humanitarian standards. Records observations and verifies outputs. Notes delays and risks and updates the field monitoring tracker on the same day where feasible.
· Uses MDC as the main tool for collecting data during field visits. Uses AFS authorised forms and devices, keeps them updated and promptly flags issues.
· Implements assessments and community engagement activities using approved tools and sampling, including household surveys, FGDs and key informant interviews. Ensures informed consent, safeguarding and secure data handling.
· As requested, conducts market assessments and service availability snapshots and provides concise context notes to inform programme delivery.
· When requested, accompanies Third Party Monitoring visits to facilitate access, observe methods and capture AFS observations. Does not direct TPM tasks and provides a short visit note when asked.
· Supports the Data Quality Assessment process when requested by the MREL Lead.
2. Shared tasks (cross-units) (40%)
· Supports due diligence and capacity assessment verifications using approved checklists and evidence gathered through MDC.
· Supports programme office checks and financial checks at partner offices when requested, keeping these distinct from on-site programme checks.
· Supports external audits when requested by facilitating access to sites, people and documents and by providing factual records.
· Identifies and maps stakeholders, service providers and active projects in assigned areas of operation and supports maintenance of these maps. Approaches national or local authorities only with prior approval from the MREL Lead and in coordination with the Quality and Impact Coordinator, recording outcomes when required.
· Observe partners tendering process and ensure reporting procurement gaps to partners and field coordinator.
· Provides field inputs to project risk registers, escalates material risks identified during checks and supports agreed mitigation follow-up.
· Supports AAPCE in line with the AFS AAPCE Strategy, working with the AAPCE Focal Point on AFS-lead initatives (e.g., pre-allocation consultation sessions); and monitor the visibility of partner information sharing and feedback channels during visits.
· Supports GESI in line with the AFS GESI Strategy, working with the GESI Focal Point to help ensure inclusive participation and basic disaggregation requirements are met in field data and engagement activities.
· Supports safeguarding in coordination with the Safeguarding Adviser by reporting safeguarding concerns to the Safeguarding Adviser on the same day they are observed, using approved channels. Maintains confidentiality and follows referral steps as instructed by the Safeguarding Adviser.
· When requested, participates in Technical Evaluation Panels to review project proposals and, where relevant, draws on professional backgrounds such as medical or engineering, or other technical backgrounds to support technical monitoring alongside the responsible technical expert.
Reporting, Management, and Accountability
The officer will report to the Quality and Impact Coordinator for day-to-day tasks and the AFS MREL Lead overall.
Availability
The officer must be available to serve on the programme between June 2026 and May 2027.
","location":"Raqqah, Ar Raqqah, Syrian Arab Republic","max_hours_per_week":null,"options_cv":"required","state_code":"RA","remote":false,"tags":[],"state_name":"Ar Raqqah","close_at":"2026-06-08 18:59:59 UTC","sharing_title":"Quality and Impact Officer - AFS Programme","open_questions":[{"id":4150948,"position":1,"options":{},"required":true,"body":"Do you have unrestricted right to work in the job location?","kind":"boolean","translations":{"en":{"body":"Do you have unrestricted right to work in the job location?"}},"open_question_options":[]},{"id":4150949,"position":2,"options":{},"required":true,"body":"Are you able to mobilise to the job location listed in the advertisement?","kind":"single_choice","translations":{"en":{"body":"Are you able to mobilise to the job location listed in the advertisement?"}},"open_question_options":[{"id":6382761,"position":0,"body":"Yes","translations":{"en":{"body":"Yes"}}},{"id":6382762,"position":1,"body":"No","translations":{"en":{"body":"No"}}}]},{"id":4150950,"position":3,"options":{},"required":true,"body":"Have you previously worked on donor funded programs (FCDO, EU, USAID or DFAT)?","kind":"single_choice","translations":{"en":{"body":"Have you previously worked on donor funded programs (FCDO, EU, USAID or DFAT)?"}},"open_question_options":[{"id":6382763,"position":0,"body":"Yes","translations":{"en":{"body":"Yes"}}},{"id":6382764,"position":1,"body":"No","translations":{"en":{"body":"No"}}}]}],"careers_apply_url":"https://adamsmithinternational1.recruitee.com/o/quality-and-impact-officer-afs-programme/c/new","dynamic_fields":[],"id":2615901,"locations":[{"id":285401,"name":"Raqqa, Syria","state":"Ar Raqqah","country":"Syrian Arab Republic","city":"Raqqah","translations":{"en":{"name":"Raqqa, Syria","city":"Raqqah","postal_code":null,"street":null,"note":null}},"country_code":"SY","state_code":"RA","postal_code":null,"street":null,"note":null}],"employment_type_code":"contract","guid":"ldf11","location_question_visible":false,"title":"Quality and Impact Officer - AFS Programme","status":"published","updated_at":"2026-06-02 18:55:57 UTC","options_cover_letter":"optional"},{"careers_url":"https://adamsmithinternational1.recruitee.com/o/senior-program-manager-australia-pacific-partnerships-for-aviation-p4a","salary":{"max":"160000","min":"120000","period":null,"currency":"FJD"},"position":631,"highlight":null,"sharing_image":null,"city":"Nadi","on_site":true,"country_code":"FJ","hybrid":false,"mailbox_email":"job.nmv1n@adamsmithinternational1.recruitee.com","sharing_description":"Job DescriptionPosition: Senior Program ManagerProgram: Australia – Pacific Partnerships for Aviation (P4A)Location: Nadi, FijiDuration: Est. 12 months (depending on commencement date) to 30 June 2027","requirements":"• Demonstrated experience of either:
o at least 10 years in senior level project or program management, or
o at least 7 years project management experience combined with a relevant aviation background (for example, aviation management or an operational background)
• Relevant qualifications in a related field at a Bachelor’s degree level or higher, or demonstrated relevant operational plus on-the-job project management experience
• Experience working collaboratively in a similar role on development partner programs, preferably in the Pacific
• Understanding of, and an ability to integrate cross-cutting priorities including gender equality, disability inclusion, social inclusion and climate change into program activity scoping and delivery
• Good knowledge of the Pacific context and project implementation complexities
• Experience working within the Pacific aviation sector in project management, infrastructure, or operational roles is an advantage
• Proficiency in MS Office (Word, Excel and PowerPoint) and web applications (SharePoint)
• Excellent command of written and oral English
• Demonstrated experience developing reports and related program documents in a project management context, and for decision-makers
• Ability to work within a multi-cultural team environment
• Strong mentoring and capacity-building skills, interpersonal and organisational skills
Interested applicants should submit:
• A current CV
• A cover letter addressing the selection criteria and demonstrating their suitability for the role
Applications should be submitted via the application link by 14 June 2026.
Please note that applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.
Adam Smith International is an equal opportunity employer and encourages applications from people of all backgrounds, including women, people with disabilities and candidates from Pacific Island countries.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"Fiji","locations_question_type":"multiple_choice","options_title":"off","department":"Project Positions","experience_code":"mid_level","published_at":"2026-05-21 01:28:23 UTC","created_at":"2026-05-21 01:19:26 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"senior-program-manager-australia-pacific-partnerships-for-aviation-p4a","cover_image":null,"company_name":"Adam Smith International","category_code":"government_nonprofit","translations":{"en":{"description":"Position: Senior Program Manager
Program: Australia – Pacific Partnerships for Aviation (P4A)
Location: Nadi, Fiji
Duration: Est. 12 months (depending on commencement date) to 30 June 2027, with a possible extension to 30 June 2028
Remuneration: FJD 120-160,000 per year including benefits
Travel: Some travel within the Pacific region
Reports To: P4A Team Leader
Works with: Team Leader; Operations Lead; Communications, Performance and Inclusion Lead; Finance & Procurement Manager; Senior Specialists; Advisers
The Australia-Pacific Partnerships for Aviation (P4A) program is a 5-year regional aviation program jointly delivered by Adam Smith International (ASI) and the Department of Foreign Affairs and Trade, headquartered in Nadi, Fiji. P4A has three key outcomes:
A stronger enabling environment for aviation
Improved safety, quality and reliability
Greater coordination, cooperation, and connectivity
P4A will also mainstream cross-cutting sectors to ensure outcomes strengthen child protection and safeguarding, climate change resilience and adaptation, support locally led leadership and improve Gender Equality, Disability and Social Inclusion (GEDSI) outcomes.
The Senior Program Manager will work to the P4A Team Leader and support implementation of P4A program investments. This will include supporting effective program coordination across key program team members and stakeholders, including DFAT, Pacific Island governments, aviation sector partners and industry.
The Senior Program Manager will coordinate program delivery across the P4A program team, ensuring that program activities are appropriately supported by technical and procurement inputs, as well as programmatic inputs on MEL, GEDSI, communications, climate change and other programmatic requirements. The Senior Program Manager will be expected to act as a coordination point across program investments in support of Activity Leads, and at times, will take on the Activity Lead role for designated activities.
The Senior Program Manager will report to the P4A Team Leader, and will be required to work across the P4A team, DFAT-Nadi team, and other key program stakeholders. The Senior Program Manager will be required to undertake their role proactively and with minimal supervision or quality assurance on day-to-day operations, whilst also providing regular briefings to the P4A Team Leader across the program investments and proactively identifying issues and potential solutions to support efficient implementation of program activities.
• Manage coordination of program activities across the P4A team, including coordination of key internal P4A stakeholders (P4A team, DFAT, program advisers) to ensure their feedback is provided as required and in a timely manner. This will also include support to designated Activity Leads to ensure that activities are progressing as planned, and identifying any bottlenecks.
• Where designated, undertake the role of Activity Lead for program activities. This is expected to involve leading an activity through:
(i) development and scoping,
(ii) procurement and contracting,
(iii) contract management, and
(iv) completion phases;
coordinating appropriately with internal P4A and external partner stakeholders throughout the process to ensure that appropriate technical, operational and cross-cutting inputs and quality assurance of process and deliverables is achieved.
• Support procurement of program activities, in coordination with the P4A team. This is expected to include development of procurement plans in conjunction with the P4A Operations team, participating in or supporting evaluations, and undertaking other procurement related tasks in support of the P4A Operations team.
• Contract management of activities, including coordination of stakeholder reviews of deliverables, ensuring contractors/consultants meet agreed deliverables and timelines.
• Engage with program activity partners as required to support activity implementation. This is expected to include various partners, including:
(i) partner government ministries,
(ii) aviation sector partners,
(iii) regional agencies, and
(iv) consultants/contractors.
• Manage the P4A Activity Tracker to ensure that it is current and reflective of activity status, and ensure relevant P4A team members are filing and sharing key documents related to program activities. This will require coordination with appropriate team members, as well as directly uploading relevant files/documents where accessible.
• Contribute to the development of the P4A knowledge hub by supporting improved internal systems and related documentation, in collaboration with the P4A team, in particular the Operations team.
• Work closely with the P4A Team Leader on all aspects of their work, including providing regular briefings and solution finding.
• Assist in the preparation of briefs, presentations and other materials as required to support program implementation and engagement with key stakeholders, including the P4A Team Leader, DFAT and Pacific Island government officials.
• Provide administrative support, including maintenance of the contacts database, and conduct research tasks as directed.
• Provide support to the P4A Team Leader and P4A Team.
In undertaking this role, the Senior Program Manager will be expected to bring a proactive and solution-oriented approach to their work. Whilst the role will be delivered under the guidance of the P4A Team Leader, the Senior Program Manager will be expected to be sufficiently experienced to undertake the role with minimal oversight and quality assurance of their work required, and to deliver their work with an understanding of the need to provide regular briefings and visibility to the P4A Team Leader.
The Senior Program Manager will be expected to contribute to key program documents, including the Annual Workplan, program reports (annual and activity-level), Activity Development Plans and related contract management documents, and to provide feedback and contribute to P4A process documentation (led by the P4A Operations team). The Senior Program Manager will also be expected to lead regular updating of the program online trackers and ensure that these are kept current.
• P4A Team Leader and P4A team
• DFAT-Nadi and DFAT-VNS
• Program partners, industry (consultants/contractors)
• Effective coordination of internal P4A stakeholders supporting program activities
• Effective coordination with external P4A stakeholders and partners involved in activity delivery
• Updating of the P4A Activity Tracker
• Responsiveness to requests from P4A Team
• Exceptional relationships with stakeholders and other counterparts evidenced by positive feedback
• Demonstrated experience of either:
o at least 10 years in senior level project or program management, or
o at least 7 years project management experience combined with a relevant aviation background (for example, aviation management or an operational background)
• Relevant qualifications in a related field at a Bachelor’s degree level or higher, or demonstrated relevant operational plus on-the-job project management experience
• Experience working collaboratively in a similar role on development partner programs, preferably in the Pacific
• Understanding of, and an ability to integrate cross-cutting priorities including gender equality, disability inclusion, social inclusion and climate change into program activity scoping and delivery
• Good knowledge of the Pacific context and project implementation complexities
• Experience working within the Pacific aviation sector in project management, infrastructure, or operational roles is an advantage
• Proficiency in MS Office (Word, Excel and PowerPoint) and web applications (SharePoint)
• Excellent command of written and oral English
• Demonstrated experience developing reports and related program documents in a project management context, and for decision-makers
• Ability to work within a multi-cultural team environment
• Strong mentoring and capacity-building skills, interpersonal and organisational skills
Interested applicants should submit:
• A current CV
• A cover letter addressing the selection criteria and demonstrating their suitability for the role
Applications should be submitted via the application link by 14 June 2026.
Please note that applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.
Adam Smith International is an equal opportunity employer and encourages applications from people of all backgrounds, including women, people with disabilities and candidates from Pacific Island countries.
","sharing_image":null,"sharing_title":"Senior Program Manager: Australia – Pacific Partnerships for Aviation (P4A)","sharing_description":"Job DescriptionPosition: Senior Program ManagerProgram: Australia – Pacific Partnerships for Aviation (P4A)Location: Nadi, FijiDuration: Est. 12 months (depending on commencement date) to 30 June 2027","locations_question":"What is your preferred work location?"}},"education_code":"bachelor_degree","description":"Position: Senior Program Manager
Program: Australia – Pacific Partnerships for Aviation (P4A)
Location: Nadi, Fiji
Duration: Est. 12 months (depending on commencement date) to 30 June 2027, with a possible extension to 30 June 2028
Remuneration: FJD 120-160,000 per year including benefits
Travel: Some travel within the Pacific region
Reports To: P4A Team Leader
Works with: Team Leader; Operations Lead; Communications, Performance and Inclusion Lead; Finance & Procurement Manager; Senior Specialists; Advisers
The Australia-Pacific Partnerships for Aviation (P4A) program is a 5-year regional aviation program jointly delivered by Adam Smith International (ASI) and the Department of Foreign Affairs and Trade, headquartered in Nadi, Fiji. P4A has three key outcomes:
A stronger enabling environment for aviation
Improved safety, quality and reliability
Greater coordination, cooperation, and connectivity
P4A will also mainstream cross-cutting sectors to ensure outcomes strengthen child protection and safeguarding, climate change resilience and adaptation, support locally led leadership and improve Gender Equality, Disability and Social Inclusion (GEDSI) outcomes.
The Senior Program Manager will work to the P4A Team Leader and support implementation of P4A program investments. This will include supporting effective program coordination across key program team members and stakeholders, including DFAT, Pacific Island governments, aviation sector partners and industry.
The Senior Program Manager will coordinate program delivery across the P4A program team, ensuring that program activities are appropriately supported by technical and procurement inputs, as well as programmatic inputs on MEL, GEDSI, communications, climate change and other programmatic requirements. The Senior Program Manager will be expected to act as a coordination point across program investments in support of Activity Leads, and at times, will take on the Activity Lead role for designated activities.
The Senior Program Manager will report to the P4A Team Leader, and will be required to work across the P4A team, DFAT-Nadi team, and other key program stakeholders. The Senior Program Manager will be required to undertake their role proactively and with minimal supervision or quality assurance on day-to-day operations, whilst also providing regular briefings to the P4A Team Leader across the program investments and proactively identifying issues and potential solutions to support efficient implementation of program activities.
• Manage coordination of program activities across the P4A team, including coordination of key internal P4A stakeholders (P4A team, DFAT, program advisers) to ensure their feedback is provided as required and in a timely manner. This will also include support to designated Activity Leads to ensure that activities are progressing as planned, and identifying any bottlenecks.
• Where designated, undertake the role of Activity Lead for program activities. This is expected to involve leading an activity through:
(i) development and scoping,
(ii) procurement and contracting,
(iii) contract management, and
(iv) completion phases;
coordinating appropriately with internal P4A and external partner stakeholders throughout the process to ensure that appropriate technical, operational and cross-cutting inputs and quality assurance of process and deliverables is achieved.
• Support procurement of program activities, in coordination with the P4A team. This is expected to include development of procurement plans in conjunction with the P4A Operations team, participating in or supporting evaluations, and undertaking other procurement related tasks in support of the P4A Operations team.
• Contract management of activities, including coordination of stakeholder reviews of deliverables, ensuring contractors/consultants meet agreed deliverables and timelines.
• Engage with program activity partners as required to support activity implementation. This is expected to include various partners, including:
(i) partner government ministries,
(ii) aviation sector partners,
(iii) regional agencies, and
(iv) consultants/contractors.
• Manage the P4A Activity Tracker to ensure that it is current and reflective of activity status, and ensure relevant P4A team members are filing and sharing key documents related to program activities. This will require coordination with appropriate team members, as well as directly uploading relevant files/documents where accessible.
• Contribute to the development of the P4A knowledge hub by supporting improved internal systems and related documentation, in collaboration with the P4A team, in particular the Operations team.
• Work closely with the P4A Team Leader on all aspects of their work, including providing regular briefings and solution finding.
• Assist in the preparation of briefs, presentations and other materials as required to support program implementation and engagement with key stakeholders, including the P4A Team Leader, DFAT and Pacific Island government officials.
• Provide administrative support, including maintenance of the contacts database, and conduct research tasks as directed.
• Provide support to the P4A Team Leader and P4A Team.
In undertaking this role, the Senior Program Manager will be expected to bring a proactive and solution-oriented approach to their work. Whilst the role will be delivered under the guidance of the P4A Team Leader, the Senior Program Manager will be expected to be sufficiently experienced to undertake the role with minimal oversight and quality assurance of their work required, and to deliver their work with an understanding of the need to provide regular briefings and visibility to the P4A Team Leader.
The Senior Program Manager will be expected to contribute to key program documents, including the Annual Workplan, program reports (annual and activity-level), Activity Development Plans and related contract management documents, and to provide feedback and contribute to P4A process documentation (led by the P4A Operations team). The Senior Program Manager will also be expected to lead regular updating of the program online trackers and ensure that these are kept current.
• P4A Team Leader and P4A team
• DFAT-Nadi and DFAT-VNS
• Program partners, industry (consultants/contractors)
• Effective coordination of internal P4A stakeholders supporting program activities
• Effective coordination with external P4A stakeholders and partners involved in activity delivery
• Updating of the P4A Activity Tracker
• Responsiveness to requests from P4A Team
• Exceptional relationships with stakeholders and other counterparts evidenced by positive feedback
A minimum of three years in a second line, escalation, or senior service desk role within a Microsoft-centric environment.
Experience supporting users in multiple time zones or across geographically distributed offices.
Demonstrable hands-on experience with Microsoft 365 Intune, and Windows 11 endpoint management.
Strong skills in network troubleshooting across Wi-Fi, VPN, DNS, and basic firewall concepts.
Relevant certifications such as Microsoft MD-102, MS-900, AZ-104, ITIL Foundation, or CompTIA Network+ are desirable.
Familiarity with Cyber Essentials Plus, ISO 27001, or comparable security frameworks.
Exposure to Apple (ABM) and Windows (AutoPilot) device management is an essential.
A track record of designing and delivering hands-on user training to diverse audiences, tailoring delivery for staff at all levels of digital confidence.
Willingness and physical capability to travel internationally for periods of one to three weeks at a time, including to locations outside major cities that may be in challenging or low-bandwidth environments.
A current driving licence is desirable, as field travel may require driving in some locations.
ASI is committed to corporate integrity and a triple bottom line of social, environmental and financial performance. Our people are at the heart of our strategy and our decisions. We offer a dynamic and friendly team environment, the opportunity to support work that makes a meaningful impact in people’s lives, and support to develop your own skills and progress in your career. The diversity of our workforce makes ASI a great place to work and ASI encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples.
We recognise the importance of your life outside of work. We are proud to support flexible working arrangements, and commit to make a success of flexible working arrangements wherever possible. We’ve built a culture to reflect our values, full of likeminded professionals who are smart, passionate and great at what they do.
ASI is committed to safeguarding and promoting the welfare of those we work with, and we expect all staff to share this commitment. All offers of employment are subject to satisfactory pre-employment checks, including reference checks, confirmation of the right to work in the relevant country, and a criminal record or police check appropriate to the country of engagement. Some programs require additional clearances; if this applies, we will discuss the process with shortlisted candidates.
We are keen to hear from you. Please submit a CV and a one-page cover letter setting out your motivations and suitability. Please note that the applications will be reviewed on a rolling basis.
ASI is committed to building a diverse and inclusive workforce and strongly encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples. ASI welcomes applications from people with disability. We provide reasonable adjustments throughout the hiring process. Let us know how we can make the process accessible for you.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"United Kingdom","locations_question_type":"multiple_choice","options_title":"off","department":"Corporate Positions","experience_code":"mid_level","published_at":"2026-05-15 07:47:03 UTC","created_at":"2026-05-15 07:40:39 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"it-support-engineer-second-line-asia-pacific-3","cover_image":null,"company_name":"Adam Smith International","category_code":"information_technology","translations":{"en":{"description":"JOB TITLE: IT Support Engineer - Second line
TEAM: Asia-Pacific
REPORTS TO: IT Service Manager
LOCATION: United Kindom
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. Headquartered in London, our Asia Pacific regional office in Sydney now works alongside a corporate hub in Thailand and five country offices to deliver programs on behalf of clients including Australia’s Department of Foreign Affairs & Trade.
This role is for an experienced IT support engineer to provide hands-on technical support and ensure that staff across the Asia-Pacific region are supported by secure, reliable and scalable technology platforms. You will resolve escalated incidents from the service desk, deliver project work on endpoint and identity platforms, and travel periodically to support field offices and program teams across the region. The role spans multiple time zones; occasional out-of-hours availability may be required to support critical incidents or planned changes.
The role suits someone who is genuinely comfortable working independently and in a remote-based team; someone able to communicate effectively with people from a diverse range of cultural, educational and professional backgrounds and who is skilled at translating technical concepts into plain language for non-technical colleagues. The role suits someone who is confident to travel into unfamiliar environments, providing hands-on support and delivering training to a room of peers.
You will work closely with colleagues across global operations, Asia-Pacific program management and business service staff as well as overseas-based program teams to ensure IT services align with global ASI policies while meeting the practical needs of users operating in diverse and often low‑resource environments.
Incident and request management.
Acting as the primary escalation point from first line, resolving incidents and service requests within agreed SLAs;
Investigating root cause for recurring issues;
Maintaining accurate records in the IT service management system;
Contributing to the knowledge base so that fixes scale beyond the individual ticket.
Endpoint and identity management.
Day-to-day administration of the Microsoft 365 estate including Entra ID, Intune, Exchange Online, SharePoint, and Teams;
Managing device lifecycle from procurement through enrolment, configuration, and retirement;
Supporting conditional access, MFA, and Cyber Essentials Plus aligned controls across a globally distributed user base.
International field support.
Commission new sites or establish IT for new programs;
Troubleshoot connectivity and infrastructure issues that cannot be resolved remotely;
Conduct on-site asset audits;
Represent the IT function to local stakeholders, including hardware or other relevant vendors and suppliers.
Training and user enablement.
Designing and delivering IT induction sessions for new joiners;
Running periodic refresher training on collaboration tools, cyber security awareness, and the safe use of AI tools at work;
Producing clear written guides and short video walkthroughs;
Coaching first line colleagues to lift their resolution rate at the service desk.
Security and compliance.
Supporting the maintenance of Cyber Essentials Plus and equivalent controls;
Responding to alerts from the endpoint detection and response platform;
Assisting with phishing investigations;
Ensuring patching, encryption, and configuration baselines are upheld across the fleet.
Documentation and continuous improvement.
Keeping technical runbooks, network diagrams, and onboarding checklists current;
Identifying repeat issues that warrant automation, policy change, or platform reconfiguration;
Contributing to projects that improve the service over time.
A minimum of three years in a second line, escalation, or senior service desk role within a Microsoft-centric environment.
Experience supporting users in multiple time zones or across geographically distributed offices.
Demonstrable hands-on experience with Microsoft 365 Intune, and Windows 11 endpoint management.
Strong skills in network troubleshooting across Wi-Fi, VPN, DNS, and basic firewall concepts.
Relevant certifications such as Microsoft MD-102, MS-900, AZ-104, ITIL Foundation, or CompTIA Network+ are desirable.
Familiarity with Cyber Essentials Plus, ISO 27001, or comparable security frameworks.
Exposure to Apple (ABM) and Windows (AutoPilot) device management is an essential.
A track record of designing and delivering hands-on user training to diverse audiences, tailoring delivery for staff at all levels of digital confidence.
Willingness and physical capability to travel internationally for periods of one to three weeks at a time, including to locations outside major cities that may be in challenging or low-bandwidth environments.
A current driving licence is desirable, as field travel may require driving in some locations.
ASI is committed to corporate integrity and a triple bottom line of social, environmental and financial performance. Our people are at the heart of our strategy and our decisions. We offer a dynamic and friendly team environment, the opportunity to support work that makes a meaningful impact in people’s lives, and support to develop your own skills and progress in your career. The diversity of our workforce makes ASI a great place to work and ASI encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples.
We recognise the importance of your life outside of work. We are proud to support flexible working arrangements, and commit to make a success of flexible working arrangements wherever possible. We’ve built a culture to reflect our values, full of likeminded professionals who are smart, passionate and great at what they do.
ASI is committed to safeguarding and promoting the welfare of those we work with, and we expect all staff to share this commitment. All offers of employment are subject to satisfactory pre-employment checks, including reference checks, confirmation of the right to work in the relevant country, and a criminal record or police check appropriate to the country of engagement. Some programs require additional clearances; if this applies, we will discuss the process with shortlisted candidates.
We are keen to hear from you. Please submit a CV and a one-page cover letter setting out your motivations and suitability. Please note that the applications will be reviewed on a rolling basis.
ASI is committed to building a diverse and inclusive workforce and strongly encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples. ASI welcomes applications from people with disability. We provide reasonable adjustments throughout the hiring process. Let us know how we can make the process accessible for you.
","sharing_image":null,"sharing_title":"IT SUPPORT ENGINEER (SECOND LINE), ASIA-PACIFIC","sharing_description":"JOB TITLE: IT Support Engineer - Second lineTEAM: Asia-PacificREPORTS TO: IT Service ManagerLOCATION: United KindomABOUT ADAM SMITH INTERNATIONALAdam Smith International (ASI) is a global advisory com","locations_question":"What is your preferred work location?"}},"education_code":"professional","description":"JOB TITLE: IT Support Engineer - Second line
TEAM: Asia-Pacific
REPORTS TO: IT Service Manager
LOCATION: United Kindom
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. Headquartered in London, our Asia Pacific regional office in Sydney now works alongside a corporate hub in Thailand and five country offices to deliver programs on behalf of clients including Australia’s Department of Foreign Affairs & Trade.
This role is for an experienced IT support engineer to provide hands-on technical support and ensure that staff across the Asia-Pacific region are supported by secure, reliable and scalable technology platforms. You will resolve escalated incidents from the service desk, deliver project work on endpoint and identity platforms, and travel periodically to support field offices and program teams across the region. The role spans multiple time zones; occasional out-of-hours availability may be required to support critical incidents or planned changes.
The role suits someone who is genuinely comfortable working independently and in a remote-based team; someone able to communicate effectively with people from a diverse range of cultural, educational and professional backgrounds and who is skilled at translating technical concepts into plain language for non-technical colleagues. The role suits someone who is confident to travel into unfamiliar environments, providing hands-on support and delivering training to a room of peers.
You will work closely with colleagues across global operations, Asia-Pacific program management and business service staff as well as overseas-based program teams to ensure IT services align with global ASI policies while meeting the practical needs of users operating in diverse and often low‑resource environments.
Incident and request management.
Acting as the primary escalation point from first line, resolving incidents and service requests within agreed SLAs;
Investigating root cause for recurring issues;
Maintaining accurate records in the IT service management system;
Contributing to the knowledge base so that fixes scale beyond the individual ticket.
Endpoint and identity management.
Day-to-day administration of the Microsoft 365 estate including Entra ID, Intune, Exchange Online, SharePoint, and Teams;
Managing device lifecycle from procurement through enrolment, configuration, and retirement;
Supporting conditional access, MFA, and Cyber Essentials Plus aligned controls across a globally distributed user base.
International field support.
Commission new sites or establish IT for new programs;
Troubleshoot connectivity and infrastructure issues that cannot be resolved remotely;
Conduct on-site asset audits;
Represent the IT function to local stakeholders, including hardware or other relevant vendors and suppliers.
Training and user enablement.
Designing and delivering IT induction sessions for new joiners;
Running periodic refresher training on collaboration tools, cyber security awareness, and the safe use of AI tools at work;
Producing clear written guides and short video walkthroughs;
Coaching first line colleagues to lift their resolution rate at the service desk.
Security and compliance.
Supporting the maintenance of Cyber Essentials Plus and equivalent controls;
Responding to alerts from the endpoint detection and response platform;
Assisting with phishing investigations;
Ensuring patching, encryption, and configuration baselines are upheld across the fleet.
Documentation and continuous improvement.
Keeping technical runbooks, network diagrams, and onboarding checklists current;
Identifying repeat issues that warrant automation, policy change, or platform reconfiguration;
Contributing to projects that improve the service over time.
A minimum of three years in a second line, escalation, or senior service desk role within a Microsoft-centric environment.
Experience supporting users in multiple time zones or across geographically distributed offices.
Demonstrable hands-on experience with Microsoft 365 Intune, and Windows 11 endpoint management.
Strong skills in network troubleshooting across Wi-Fi, VPN, DNS, and basic firewall concepts.
Relevant certifications such as Microsoft MD-102, MS-900, AZ-104, ITIL Foundation, or CompTIA Network+ are desirable.
Familiarity with Cyber Essentials Plus, ISO 27001, or comparable security frameworks.
Exposure to Apple (ABM) and Windows (AutoPilot) device management is an essential.
A track record of designing and delivering hands-on user training to diverse audiences, tailoring delivery for staff at all levels of digital confidence.
Willingness and physical capability to travel internationally for periods of one to three weeks at a time, including to locations outside major cities that may be in challenging or low-bandwidth environments.
Fluency in English, with experience in working in an English-speaking work environment.
A current driving licence is desirable, as field travel may require driving in some locations.
ASI is committed to corporate integrity and a triple bottom line of social, environmental and financial performance. Our people are at the heart of our strategy and our decisions. We offer a dynamic and friendly team environment, the opportunity to support work that makes a meaningful impact in people’s lives, and support to develop your own skills and progress in your career. The diversity of our workforce makes ASI a great place to work and ASI encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples.
We recognise the importance of your life outside of work. We are proud to support flexible working arrangements, and commit to make a success of flexible working arrangements wherever possible. We’ve built a culture to reflect our values, full of likeminded professionals who are smart, passionate and great at what they do.
ASI is committed to safeguarding and promoting the welfare of those we work with, and we expect all staff to share this commitment. All offers of employment are subject to satisfactory pre-employment checks, including reference checks, confirmation of the right to work in the relevant country, and a criminal record or police check appropriate to the country of engagement. Some programs require additional clearances; if this applies, we will discuss the process with shortlisted candidates.
We are keen to hear from you. Please submit a CV and a one-page cover letter setting out your motivations and suitability. Please note that the applications will be reviewed on a rolling basis.
ASI is committed to building a diverse and inclusive workforce and strongly encourages applications from people of all backgrounds. ASI welcomes applications from people with disability. We provide reasonable adjustments throughout the hiring process. Let us know how we can make the process accessible for you.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"Thailand","locations_question_type":"multiple_choice","options_title":"off","department":"Corporate Positions","experience_code":"mid_level","published_at":"2026-05-15 07:31:31 UTC","created_at":"2026-05-15 07:10:01 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"it-support-engineer-second-line-asia-pacific-1","cover_image":null,"company_name":"Adam Smith International","category_code":"information_technology","translations":{"en":{"description":"JOB TITLE: IT Support Engineer - Second line
TEAM: Asia-Pacific
REPORTS TO: IT Service Manager
LOCATION: Bangkok, Thailand (hybrid)
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. Headquartered in London, our Asia Pacific regional office in Sydney now works alongside a corporate hub in Thailand and five country offices to deliver programs on behalf of clients including Australia’s Department of Foreign Affairs & Trade.
This role is for an experienced IT support engineer to provide hands-on technical support and ensure that staff across the Asia-Pacific region are supported by secure, reliable and scalable technology platforms. You will resolve escalated incidents from the service desk, deliver project work on endpoint and identity platforms, and travel periodically to support field offices and program teams across the region. The role spans multiple time zones; occasional out-of-hours availability may be required to support critical incidents or planned changes.
The role suits someone who is genuinely comfortable working independently and in a remote-based team; someone able to communicate effectively with people from a diverse range of cultural, educational and professional backgrounds and who is skilled at translating technical concepts into plain language for non-technical colleagues. The role suits someone who is confident to travel into unfamiliar environments, providing hands-on support and delivering training to a room of peers.
You will work closely with colleagues across global operations, Asia-Pacific program management and business service staff as well as overseas-based program teams to ensure IT services align with global ASI policies while meeting the practical needs of users operating in diverse and often low‑resource environments.
Incident and request management.
Acting as the primary escalation point from first line, resolving incidents and service requests within agreed SLAs;
Investigating root cause for recurring issues;
Maintaining accurate records in the IT service management system;
Contributing to the knowledge base so that fixes scale beyond the individual ticket.
Endpoint and identity management.
Day-to-day administration of the Microsoft 365 estate including Entra ID, Intune, Exchange Online, SharePoint, and Teams;
Managing device lifecycle from procurement through enrolment, configuration, and retirement;
Supporting conditional access, MFA, and Cyber Essentials Plus aligned controls across a globally distributed user base.
International field support.
Commission new sites or establish IT for new programs;
Troubleshoot connectivity and infrastructure issues that cannot be resolved remotely;
Conduct on-site asset audits;
Represent the IT function to local stakeholders, including hardware or other relevant vendors and suppliers.
Training and user enablement.
Designing and delivering IT induction sessions for new joiners;
Running periodic refresher training on collaboration tools, cyber security awareness, and the safe use of AI tools at work;
Producing clear written guides and short video walkthroughs;
Coaching first line colleagues to lift their resolution rate at the service desk.
Security and compliance.
Supporting the maintenance of Cyber Essentials Plus and equivalent controls;
Responding to alerts from the endpoint detection and response platform;
Assisting with phishing investigations;
Ensuring patching, encryption, and configuration baselines are upheld across the fleet.
Documentation and continuous improvement.
Keeping technical runbooks, network diagrams, and onboarding checklists current;
Identifying repeat issues that warrant automation, policy change, or platform reconfiguration;
Contributing to projects that improve the service over time.
A minimum of three years in a second line, escalation, or senior service desk role within a Microsoft-centric environment.
Experience supporting users in multiple time zones or across geographically distributed offices.
Demonstrable hands-on experience with Microsoft 365 Intune, and Windows 11 endpoint management.
Strong skills in network troubleshooting across Wi-Fi, VPN, DNS, and basic firewall concepts.
Relevant certifications such as Microsoft MD-102, MS-900, AZ-104, ITIL Foundation, or CompTIA Network+ are desirable.
Familiarity with Cyber Essentials Plus, ISO 27001, or comparable security frameworks.
Exposure to Apple (ABM) and Windows (AutoPilot) device management is an essential.
A track record of designing and delivering hands-on user training to diverse audiences, tailoring delivery for staff at all levels of digital confidence.
Willingness and physical capability to travel internationally for periods of one to three weeks at a time, including to locations outside major cities that may be in challenging or low-bandwidth environments.
Fluency in English, with experience in working in an English-speaking work environment.
A current driving licence is desirable, as field travel may require driving in some locations.
ASI is committed to corporate integrity and a triple bottom line of social, environmental and financial performance. Our people are at the heart of our strategy and our decisions. We offer a dynamic and friendly team environment, the opportunity to support work that makes a meaningful impact in people’s lives, and support to develop your own skills and progress in your career. The diversity of our workforce makes ASI a great place to work and ASI encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples.
We recognise the importance of your life outside of work. We are proud to support flexible working arrangements, and commit to make a success of flexible working arrangements wherever possible. We’ve built a culture to reflect our values, full of likeminded professionals who are smart, passionate and great at what they do.
ASI is committed to safeguarding and promoting the welfare of those we work with, and we expect all staff to share this commitment. All offers of employment are subject to satisfactory pre-employment checks, including reference checks, confirmation of the right to work in the relevant country, and a criminal record or police check appropriate to the country of engagement. Some programs require additional clearances; if this applies, we will discuss the process with shortlisted candidates.
We are keen to hear from you. Please submit a CV and a one-page cover letter setting out your motivations and suitability. Please note that the applications will be reviewed on a rolling basis.
ASI is committed to building a diverse and inclusive workforce and strongly encourages applications from people of all backgrounds. ASI welcomes applications from people with disability. We provide reasonable adjustments throughout the hiring process. Let us know how we can make the process accessible for you.
","sharing_image":null,"sharing_title":"IT SUPPORT ENGINEER (SECOND LINE), ASIA-PACIFIC","sharing_description":"JOB TITLE: IT Support Engineer - Second lineTEAM: Asia-PacificREPORTS TO: IT Service ManagerLOCATION: Bangkok, Thailand (hybrid)ABOUT ADAM SMITH INTERNATIONALAdam Smith International (ASI) is a global","locations_question":"What is your preferred work location?"}},"education_code":"professional","description":"JOB TITLE: IT Support Engineer - Second line
TEAM: Asia-Pacific
REPORTS TO: IT Service Manager
LOCATION: Bangkok, Thailand (hybrid)
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. Headquartered in London, our Asia Pacific regional office in Sydney now works alongside a corporate hub in Thailand and five country offices to deliver programs on behalf of clients including Australia’s Department of Foreign Affairs & Trade.
This role is for an experienced IT support engineer to provide hands-on technical support and ensure that staff across the Asia-Pacific region are supported by secure, reliable and scalable technology platforms. You will resolve escalated incidents from the service desk, deliver project work on endpoint and identity platforms, and travel periodically to support field offices and program teams across the region. The role spans multiple time zones; occasional out-of-hours availability may be required to support critical incidents or planned changes.
The role suits someone who is genuinely comfortable working independently and in a remote-based team; someone able to communicate effectively with people from a diverse range of cultural, educational and professional backgrounds and who is skilled at translating technical concepts into plain language for non-technical colleagues. The role suits someone who is confident to travel into unfamiliar environments, providing hands-on support and delivering training to a room of peers.
You will work closely with colleagues across global operations, Asia-Pacific program management and business service staff as well as overseas-based program teams to ensure IT services align with global ASI policies while meeting the practical needs of users operating in diverse and often low‑resource environments.
Incident and request management.
Acting as the primary escalation point from first line, resolving incidents and service requests within agreed SLAs;
Investigating root cause for recurring issues;
Maintaining accurate records in the IT service management system;
Contributing to the knowledge base so that fixes scale beyond the individual ticket.
Endpoint and identity management.
Day-to-day administration of the Microsoft 365 estate including Entra ID, Intune, Exchange Online, SharePoint, and Teams;
Managing device lifecycle from procurement through enrolment, configuration, and retirement;
Supporting conditional access, MFA, and Cyber Essentials Plus aligned controls across a globally distributed user base.
International field support.
Commission new sites or establish IT for new programs;
Troubleshoot connectivity and infrastructure issues that cannot be resolved remotely;
Conduct on-site asset audits;
Represent the IT function to local stakeholders, including hardware or other relevant vendors and suppliers.
Training and user enablement.
Designing and delivering IT induction sessions for new joiners;
Running periodic refresher training on collaboration tools, cyber security awareness, and the safe use of AI tools at work;
Producing clear written guides and short video walkthroughs;
Coaching first line colleagues to lift their resolution rate at the service desk.
Security and compliance.
Supporting the maintenance of Cyber Essentials Plus and equivalent controls;
Responding to alerts from the endpoint detection and response platform;
Assisting with phishing investigations;
Ensuring patching, encryption, and configuration baselines are upheld across the fleet.
Documentation and continuous improvement.
Keeping technical runbooks, network diagrams, and onboarding checklists current;
Identifying repeat issues that warrant automation, policy change, or platform reconfiguration;
Contributing to projects that improve the service over time.
A minimum of three years in a second line, escalation, or senior service desk role within a Microsoft-centric environment.
Experience supporting users in multiple time zones or across geographically distributed offices.
Demonstrable hands-on experience with Microsoft 365 Intune, and Windows 11 endpoint management.
Strong skills in network troubleshooting across Wi-Fi, VPN, DNS, and basic firewall concepts.
Relevant certifications such as Microsoft MD-102, MS-900, AZ-104, ITIL Foundation, or CompTIA Network+ are desirable.
Familiarity with Cyber Essentials Plus, ISO 27001, or comparable security frameworks.
Exposure to Apple (ABM) and Windows (AutoPilot) device management is an essential.
A track record of designing and delivering hands-on user training to diverse audiences, tailoring delivery for staff at all levels of digital confidence.
Willingness and physical capability to travel internationally for periods of one to three weeks at a time, including to locations outside major cities that may be in challenging or low-bandwidth environments.
A current driving licence is desirable, as field travel may require driving in some locations.
ASI is committed to corporate integrity and a triple bottom line of social, environmental and financial performance. Our people are at the heart of our strategy and our decisions. We offer a dynamic and friendly team environment, the opportunity to support work that makes a meaningful impact in people’s lives, and support to develop your own skills and progress in your career. The diversity of our workforce makes ASI a great place to work and ASI encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples.
We recognise the importance of your life outside of work. We are proud to support flexible working arrangements, and commit to make a success of flexible working arrangements wherever possible. We’ve built a culture to reflect our values, full of likeminded professionals who are smart, passionate and great at what they do.
ASI is committed to safeguarding and promoting the welfare of those we work with, and we expect all staff to share this commitment. All offers of employment are subject to satisfactory pre-employment checks, including reference checks, confirmation of the right to work in the relevant country, and a criminal record or police check appropriate to the country of engagement. Some programs require additional clearances; if this applies, we will discuss the process with shortlisted candidates.
We are keen to hear from you. Please submit a CV and a one-page cover letter setting out your motivations and suitability. Please note that the applications will be reviewed on a rolling basis.
ASI is committed to building a diverse and inclusive workforce and strongly encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples. ASI welcomes applications from people with disability. We provide reasonable adjustments throughout the hiring process. Let us know how we can make the process accessible for you.
","options_photo":"off","options_salutation":"off","postal_code":"2011","locations_question_required":true,"min_hours":null,"country":"Australia","locations_question_type":"multiple_choice","options_title":"off","department":"Corporate Positions","experience_code":"mid_level","published_at":"2026-05-15 06:09:35 UTC","created_at":"2026-05-15 05:15:43 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"it-support-engineer-second-line-asia-pacific","cover_image":null,"company_name":"Adam Smith International","category_code":"information_technology","translations":{"en":{"description":"JOB TITLE: IT Support Engineer - Second line
TEAM: Asia-Pacific
REPORTS TO: IT Service Manager
LOCATION: Sydney, with flexibility for remote work anywhere within Australia
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. Headquartered in London, our Asia Pacific regional office in Sydney now works alongside a corporate hub in Thailand and five country offices to deliver programs on behalf of clients including Australia’s Department of Foreign Affairs & Trade.
This role is for an experienced IT support engineer to provide hands-on technical support and ensure that staff across the Asia-Pacific region are supported by secure, reliable and scalable technology platforms. You will resolve escalated incidents from the service desk, deliver project work on endpoint and identity platforms, and travel periodically to support field offices and program teams across the region. The role spans multiple time zones; occasional out-of-hours availability may be required to support critical incidents or planned changes.
The role suits someone who is genuinely comfortable working independently and in a remote-based team; someone able to communicate effectively with people from a diverse range of cultural, educational and professional backgrounds and who is skilled at translating technical concepts into plain language for non-technical colleagues. The role suits someone who is confident to travel into unfamiliar environments, providing hands-on support and delivering training to a room of peers.
You will work closely with colleagues across global operations, Asia-Pacific program management and business service staff as well as overseas-based program teams to ensure IT services align with global ASI policies while meeting the practical needs of users operating in diverse and often low‑resource environments.
Incident and request management.
Acting as the primary escalation point from first line, resolving incidents and service requests within agreed SLAs;
Investigating root cause for recurring issues;
Maintaining accurate records in the IT service management system;
Contributing to the knowledge base so that fixes scale beyond the individual ticket.
Endpoint and identity management.
Day-to-day administration of the Microsoft 365 estate including Entra ID, Intune, Exchange Online, SharePoint, and Teams;
Managing device lifecycle from procurement through enrolment, configuration, and retirement;
Supporting conditional access, MFA, and Cyber Essentials Plus aligned controls across a globally distributed user base.
International field support.
Commission new sites or establish IT for new programs;
Troubleshoot connectivity and infrastructure issues that cannot be resolved remotely;
Conduct on-site asset audits;
Represent the IT function to local stakeholders, including hardware or other relevant vendors and suppliers.
Training and user enablement.
Designing and delivering IT induction sessions for new joiners;
Running periodic refresher training on collaboration tools, cyber security awareness, and the safe use of AI tools at work;
Producing clear written guides and short video walkthroughs;
Coaching first line colleagues to lift their resolution rate at the service desk.
Security and compliance.
Supporting the maintenance of Cyber Essentials Plus and equivalent controls;
Responding to alerts from the endpoint detection and response platform;
Assisting with phishing investigations;
Ensuring patching, encryption, and configuration baselines are upheld across the fleet.
Documentation and continuous improvement.
Keeping technical runbooks, network diagrams, and onboarding checklists current;
Identifying repeat issues that warrant automation, policy change, or platform reconfiguration;
Contributing to projects that improve the service over time.
A minimum of three years in a second line, escalation, or senior service desk role within a Microsoft-centric environment.
Experience supporting users in multiple time zones or across geographically distributed offices.
Demonstrable hands-on experience with Microsoft 365 Intune, and Windows 11 endpoint management.
Strong skills in network troubleshooting across Wi-Fi, VPN, DNS, and basic firewall concepts.
Relevant certifications such as Microsoft MD-102, MS-900, AZ-104, ITIL Foundation, or CompTIA Network+ are desirable.
Familiarity with Cyber Essentials Plus, ISO 27001, or comparable security frameworks.
Exposure to Apple (ABM) and Windows (AutoPilot) device management is an essential.
A track record of designing and delivering hands-on user training to diverse audiences, tailoring delivery for staff at all levels of digital confidence.
Willingness and physical capability to travel internationally for periods of one to three weeks at a time, including to locations outside major cities that may be in challenging or low-bandwidth environments.
A current driving licence is desirable, as field travel may require driving in some locations.
ASI is committed to corporate integrity and a triple bottom line of social, environmental and financial performance. Our people are at the heart of our strategy and our decisions. We offer a dynamic and friendly team environment, the opportunity to support work that makes a meaningful impact in people’s lives, and support to develop your own skills and progress in your career. The diversity of our workforce makes ASI a great place to work and ASI encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples.
We recognise the importance of your life outside of work. We are proud to support flexible working arrangements, and commit to make a success of flexible working arrangements wherever possible. We’ve built a culture to reflect our values, full of likeminded professionals who are smart, passionate and great at what they do.
ASI is committed to safeguarding and promoting the welfare of those we work with, and we expect all staff to share this commitment. All offers of employment are subject to satisfactory pre-employment checks, including reference checks, confirmation of the right to work in the relevant country, and a criminal record or police check appropriate to the country of engagement. Some programs require additional clearances; if this applies, we will discuss the process with shortlisted candidates.
We are keen to hear from you. Please submit a CV and a one-page cover letter setting out your motivations and suitability. Please note that the applications will be reviewed on a rolling basis.
ASI is committed to building a diverse and inclusive workforce and strongly encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples. ASI welcomes applications from people with disability. We provide reasonable adjustments throughout the hiring process. Let us know how we can make the process accessible for you.
","sharing_image":null,"sharing_title":"IT SUPPORT ENGINEER (SECOND LINE), ASIA-PACIFIC","sharing_description":"JOB TITLE: IT Support Engineer - Second lineTEAM: Asia-PacificREPORTS TO: IT Service ManagerLOCATION: Sydney, with flexibility for remote work anywhere within AustraliaABOUT ADAM SMITH INTERNATIONALAd","locations_question":"What is your preferred work location?"}},"education_code":"professional","description":"JOB TITLE: IT Support Engineer - Second line
TEAM: Asia-Pacific
REPORTS TO: IT Service Manager
LOCATION: Sydney, with flexibility for remote work anywhere within Australia
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. Headquartered in London, our Asia Pacific regional office in Sydney now works alongside a corporate hub in Thailand and five country offices to deliver programs on behalf of clients including Australia’s Department of Foreign Affairs & Trade.
This role is for an experienced IT support engineer to provide hands-on technical support and ensure that staff across the Asia-Pacific region are supported by secure, reliable and scalable technology platforms. You will resolve escalated incidents from the service desk, deliver project work on endpoint and identity platforms, and travel periodically to support field offices and program teams across the region. The role spans multiple time zones; occasional out-of-hours availability may be required to support critical incidents or planned changes.
The role suits someone who is genuinely comfortable working independently and in a remote-based team; someone able to communicate effectively with people from a diverse range of cultural, educational and professional backgrounds and who is skilled at translating technical concepts into plain language for non-technical colleagues. The role suits someone who is confident to travel into unfamiliar environments, providing hands-on support and delivering training to a room of peers.
You will work closely with colleagues across global operations, Asia-Pacific program management and business service staff as well as overseas-based program teams to ensure IT services align with global ASI policies while meeting the practical needs of users operating in diverse and often low‑resource environments.
Incident and request management.
Acting as the primary escalation point from first line, resolving incidents and service requests within agreed SLAs;
Investigating root cause for recurring issues;
Maintaining accurate records in the IT service management system;
Contributing to the knowledge base so that fixes scale beyond the individual ticket.
Endpoint and identity management.
Day-to-day administration of the Microsoft 365 estate including Entra ID, Intune, Exchange Online, SharePoint, and Teams;
Managing device lifecycle from procurement through enrolment, configuration, and retirement;
Supporting conditional access, MFA, and Cyber Essentials Plus aligned controls across a globally distributed user base.
International field support.
Commission new sites or establish IT for new programs;
Troubleshoot connectivity and infrastructure issues that cannot be resolved remotely;
Conduct on-site asset audits;
Represent the IT function to local stakeholders, including hardware or other relevant vendors and suppliers.
Training and user enablement.
Designing and delivering IT induction sessions for new joiners;
Running periodic refresher training on collaboration tools, cyber security awareness, and the safe use of AI tools at work;
Producing clear written guides and short video walkthroughs;
Coaching first line colleagues to lift their resolution rate at the service desk.
Security and compliance.
Supporting the maintenance of Cyber Essentials Plus and equivalent controls;
Responding to alerts from the endpoint detection and response platform;
Assisting with phishing investigations;
Ensuring patching, encryption, and configuration baselines are upheld across the fleet.
Documentation and continuous improvement.
Keeping technical runbooks, network diagrams, and onboarding checklists current;
Identifying repeat issues that warrant automation, policy change, or platform reconfiguration;
Contributing to projects that improve the service over time.
Tertiary qualification in Accounting, Finance, or a related discipline.
Professional accounting qualification (e.g. CPA, CA, ACCA) or progression towards one is desirable.
Demonstrated experience in financial management, including budgeting, forecasting, and management reporting.
Hands on experience managing payroll, tax, and statutory reporting in Thailand or a similar regulatory environment.
Experience liaising with government authorities, banks, and external auditors.
Sound knowledge of Thai payroll, tax, social security, work permit/visa regulations, and employment related financial requirements.
Working knowledge of FP&A principles, including budgeting, forecasting, and variance analysis.
Ability to balance hands on delivery with manager level oversight and judgement.
Strong planning, prioritisation, and attention to detail, particularly around statutory deadlines and compliances.
Effective stakeholder management and clear escalation of risks or issues.
Strong analytical, numerical, and reporting skills, with high data accuracy.
Effective communication skills, including the ability to interact with Thai authorities (Thai language capability required).
Alignment with ASI values, including integrity, professionalism, and commitment to quality and accountability.
We offer you a dynamic and friendly team environment and the opportunity to work on a highly successful portfolio of programs. We have a strong commitment to our people and strive to live by our values:
Partnership: Bringing together people from diverse backgrounds, we adopt an inclusive approach to work, communicating effectively, sharing information, and building relationships.
Impact: Creating lasting impact in complex, challenging situations and using resources responsibly, being accountable to and making decisions in line with our triple bottom line of people, planet and profit.
Creativity: Finding new ways to create value through innovative thinking, technology and better ways of working, we challenge the status quo, make it personal, and learn from others.
We have built a culture to reflect our values, full of likeminded professionals who are smart, passionate and great at what they do.
ASI is committed to continually improve the diversity of our workforce through the attraction, retention and development of a diverse range of talented people. We want people to be comfortable bringing their whole self to work and recognize that inclusion brings further opportunities for innovation and creativity. #Happy to talk flexible working
We would love to hear from you.
Please submit a CV (no more than 2 pages) and separate cover letter which addresses the “About You” selection criteria above no later than 15 June 2026.
To be considered for this position, the successful applicant must be a Thai National with pre-existing work rights in Thailand.
","options_photo":"off","options_salutation":"off","postal_code":"10330","locations_question_required":true,"min_hours":null,"country":"Thailand","locations_question_type":"multiple_choice","options_title":"off","department":"Corporate Positions","experience_code":"mid_level","published_at":"2026-05-15 04:49:22 UTC","created_at":"2026-05-15 04:36:06 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"finance-manager-asi-thailand","cover_image":null,"company_name":"Adam Smith International","category_code":"government_nonprofit","translations":{"en":{"description":"JOB TITLE: Finance Manager, Asia-Pacific (ASI Thailand)
REPORTS TO: Head of Finance, Asia-Pacific
LOCATION: Bangkok, Thailand
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. ASI is headquartered in London, and our Asia Pacific regional office in Sydney was established in 2012, to lead multi-donor business growth and project delivery across the region. In 2024 we are currently operating in 15 Asia-Pacific countries.
In 2021, ASI Australia established a regional representative office in Bangkok, Thailand, to service our growing Southeast Asia portfolio. It is within the Bangkok office that this Finance Manager role will be based, working closely with our colleagues at our APAC Finance team.
The Finance Manager role sits within the Finance function and is responsible for managing Thailand based finance operations, including payroll, statutory compliance, and corporate finance requirements, while also contributing to financial planning, analysis, and management reporting. The role works closely with regional/global finance, People & Talent, and local stakeholders to ensure compliant, efficient, and well governed financial operations in Thailand.
The purpose of the role is to ensure accurate, timely, and compliant financial management of ASI’s Thailand operations, balancing hands on delivery of payroll and statutory obligations with strong financial planning and analytical support. The role provides reliable financial insights to support decision making, ensures compliance with Thai regulatory requirements, and maintains effective relationships with external authorities and internal stakeholders. Through this, the role supports ASI’s ability to operate responsibly, efficiently, and sustainably in Thailand.
Head of Finance – APAC, Manager - Financial Planning & Reporting
Regional Finance Team (APAC), including FP&A and Shared Services and the ASI Global Finance leadership
Head of Southeast Asia, APAC Senior Management Team
Senior Manager – P&T and the P&T team (including payroll, benefits, visas, and work permits)
Program Managers, Project Directors, and Budget Holders
Business Development Teams
Banking partners (including Bangkok Bank)
Thai Revenue Department (TRD)
Social Security Office (SSO)
Department of Business Development (DBD)
External auditors and professional advisers
Insurance providers and landlords (as relevant to corporate obligations)
Government and regulatory authorities supporting visa and work permit processes
Lead budgeting, forecasting, and re forecasting processes for ASI Thailand operations, ensuring alignment with regional and corporate finance requirements.
Prepare and deliver monthly management reports, including variance analysis, trend analysis, and commentary on financial performance against budget and forecast.
Provide financial insights and analysis to support decision making by regional management and project leadership.
Monitor cost controls, cash flow, and financial risks, proactively identifying issues and recommending mitigating actions.
Partner with program and operational teams to support financial planning, resource allocation, and cost recoverability.
Support business development activities, including costing, financial inputs to proposals, and post award financial reviews.
Identify and implement opportunities for continuous improvement, standardisation, and automation of finance and payroll processes, in line with regional systems and controls.
Manage end to end monthly payroll processing for ASI Thailand based staff, including computation of gross to net salaries, allowances, leave encashment, and deductions.
Prepare payroll reports, including gross to net reports, variance reports, and payroll reports by department or cost centre.
Prepare payroll related general ledger entries, including salary journals, annual bonus accruals, and employee retirement benefit accruals.
Prepare and issue payslips, ensuring accuracy, confidentiality, and timely distribution.
Calculate and process Social Security Fund contributions (where applicable).
Manage legal or statutory deductions, including timely submission to relevant authorities.
Prepare bank payment files and coordinate monthly salary disbursements.
Prepare, complete, and file monthly personal income tax returns (PND 1) accurately and on time.
Prepare, complete, and file monthly Social Security Fund submissions.
Prepare, calculate, and submit monthly withholding tax filings (PND 3 and PND 53), including those related to rent and insurance payments.
Ensure compliance with all Thai tax, social security, labour, and payroll related legislation, maintaining up to date knowledge of regulatory changes.
Act as a trusted internal adviser on payroll related laws, taxation, social security, and provident fund matters.
Manage accounts payable for ASI Thailand corporate expenses, ensuring compliance with internal controls and statutory requirements.
Process staff expense claims and reimbursements accurately and in accordance with company policies.
Coordinate regular payments, including rent, insurance, and other recurring corporate obligations.
Support bank reconciliations and month end close processes for ASI Thailand entities.
Prepare financial documentation and coordinate the bi annual audits required to maintain local registration and statutory compliance.
Prepare and submit documentation required for annual visa and work permit sponsorship processes.
Maintain accurate financial records and documentation to support internal reviews, audits, and external inspections.
Ensure appropriate internal controls, governance arrangements, and segregation of duties are in place across payroll and finance processes to meet audit and compliance requirements.
Act as the primary finance contact with external parties in Thailand, including banks, Social Security Office (SSO), Thai Revenue Department (TRD), Department of Business Development (DBD), and other authorities as required.
Engage proactively with Bangkok Bank and other service providers to resolve finance, payroll, or compliance matters.
Communicate effectively in Thai (where required) with local authorities and external stakeholders.
Collaborate closely with regional finance, shared services, People & Talent, and program teams to ensure smooth financial operations.
Work closely with regional finance and shared services teams to ensure alignment of processes, data, and reporting requirements.
For the accuracy, timeliness, and integrity of all finance, payroll, and statutory reporting for Thailand operations, ensuring full compliance with local laws and ASI policies.
For end to end payroll outcomes, including salaries, statutory deductions, tax filings, social security submissions, and payroll related general ledger entries.
For delivering robust budgeting, forecasting, and financial analysis to support effective management decision making and cost control.
For meeting all corporate finance obligations, including accounts payable, staff expense reimbursements, audits, and regulatory reporting requirements.
For maintaining effective relationships with internal stakeholders and external authorities, and for proactively identifying and escalating financial or compliance risks.
Tertiary qualification in Accounting, Finance, or a related discipline.
Professional accounting qualification (e.g. CPA, CA, ACCA) or progression towards one is desirable.
Demonstrated experience in financial management, including budgeting, forecasting, and management reporting.
Hands on experience managing payroll, tax, and statutory reporting in Thailand or a similar regulatory environment.
Experience liaising with government authorities, banks, and external auditors.
Sound knowledge of Thai payroll, tax, social security, work permit/visa regulations, and employment related financial requirements.
Working knowledge of FP&A principles, including budgeting, forecasting, and variance analysis.
Ability to balance hands on delivery with manager level oversight and judgement.
Strong planning, prioritisation, and attention to detail, particularly around statutory deadlines and compliances.
Effective stakeholder management and clear escalation of risks or issues.
Strong analytical, numerical, and reporting skills, with high data accuracy.
Effective communication skills, including the ability to interact with Thai authorities (Thai language capability required).
Alignment with ASI values, including integrity, professionalism, and commitment to quality and accountability.
We offer you a dynamic and friendly team environment and the opportunity to work on a highly successful portfolio of programs. We have a strong commitment to our people and strive to live by our values:
Partnership: Bringing together people from diverse backgrounds, we adopt an inclusive approach to work, communicating effectively, sharing information, and building relationships.
Impact: Creating lasting impact in complex, challenging situations and using resources responsibly, being accountable to and making decisions in line with our triple bottom line of people, planet and profit.
Creativity: Finding new ways to create value through innovative thinking, technology and better ways of working, we challenge the status quo, make it personal, and learn from others.
We have built a culture to reflect our values, full of likeminded professionals who are smart, passionate and great at what they do.
ASI is committed to continually improve the diversity of our workforce through the attraction, retention and development of a diverse range of talented people. We want people to be comfortable bringing their whole self to work and recognize that inclusion brings further opportunities for innovation and creativity. #Happy to talk flexible working
We would love to hear from you.
Please submit a CV (no more than 2 pages) and separate cover letter which addresses the “About You” selection criteria above no later than 15 June 2026.
To be considered for this position, the successful applicant must be a Thai National with pre-existing work rights in Thailand.
","sharing_image":null,"sharing_title":"Finance Manager, ASI Thailand","sharing_description":"JOB TITLE: Finance Manager, Asia-Pacific (ASI Thailand)REPORTS TO: Head of Finance, Asia-PacificLOCATION: Bangkok, ThailandJOB CONTEXT & PURPOSEAdam Smith International (ASI) is a global advisory ","locations_question":"What is your preferred work location?"}},"education_code":"bachelor_degree","description":"JOB TITLE: Finance Manager, Asia-Pacific (ASI Thailand)
REPORTS TO: Head of Finance, Asia-Pacific
LOCATION: Bangkok, Thailand
Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. ASI is headquartered in London, and our Asia Pacific regional office in Sydney was established in 2012, to lead multi-donor business growth and project delivery across the region. In 2024 we are currently operating in 15 Asia-Pacific countries.
In 2021, ASI Australia established a regional representative office in Bangkok, Thailand, to service our growing Southeast Asia portfolio. It is within the Bangkok office that this Finance Manager role will be based, working closely with our colleagues at our APAC Finance team.
The Finance Manager role sits within the Finance function and is responsible for managing Thailand based finance operations, including payroll, statutory compliance, and corporate finance requirements, while also contributing to financial planning, analysis, and management reporting. The role works closely with regional/global finance, People & Talent, and local stakeholders to ensure compliant, efficient, and well governed financial operations in Thailand.
The purpose of the role is to ensure accurate, timely, and compliant financial management of ASI’s Thailand operations, balancing hands on delivery of payroll and statutory obligations with strong financial planning and analytical support. The role provides reliable financial insights to support decision making, ensures compliance with Thai regulatory requirements, and maintains effective relationships with external authorities and internal stakeholders. Through this, the role supports ASI’s ability to operate responsibly, efficiently, and sustainably in Thailand.
Head of Finance – APAC, Manager - Financial Planning & Reporting
Regional Finance Team (APAC), including FP&A and Shared Services and the ASI Global Finance leadership
Head of Southeast Asia, APAC Senior Management Team
Senior Manager – P&T and the P&T team (including payroll, benefits, visas, and work permits)
Program Managers, Project Directors, and Budget Holders
Business Development Teams
Banking partners (including Bangkok Bank)
Thai Revenue Department (TRD)
Social Security Office (SSO)
Department of Business Development (DBD)
External auditors and professional advisers
Insurance providers and landlords (as relevant to corporate obligations)
Government and regulatory authorities supporting visa and work permit processes
Lead budgeting, forecasting, and re forecasting processes for ASI Thailand operations, ensuring alignment with regional and corporate finance requirements.
Prepare and deliver monthly management reports, including variance analysis, trend analysis, and commentary on financial performance against budget and forecast.
Provide financial insights and analysis to support decision making by regional management and project leadership.
Monitor cost controls, cash flow, and financial risks, proactively identifying issues and recommending mitigating actions.
Partner with program and operational teams to support financial planning, resource allocation, and cost recoverability.
Support business development activities, including costing, financial inputs to proposals, and post award financial reviews.
Identify and implement opportunities for continuous improvement, standardisation, and automation of finance and payroll processes, in line with regional systems and controls.
Manage end to end monthly payroll processing for ASI Thailand based staff, including computation of gross to net salaries, allowances, leave encashment, and deductions.
Prepare payroll reports, including gross to net reports, variance reports, and payroll reports by department or cost centre.
Prepare payroll related general ledger entries, including salary journals, annual bonus accruals, and employee retirement benefit accruals.
Prepare and issue payslips, ensuring accuracy, confidentiality, and timely distribution.
Calculate and process Social Security Fund contributions (where applicable).
Manage legal or statutory deductions, including timely submission to relevant authorities.
Prepare bank payment files and coordinate monthly salary disbursements.
Prepare, complete, and file monthly personal income tax returns (PND 1) accurately and on time.
Prepare, complete, and file monthly Social Security Fund submissions.
Prepare, calculate, and submit monthly withholding tax filings (PND 3 and PND 53), including those related to rent and insurance payments.
Ensure compliance with all Thai tax, social security, labour, and payroll related legislation, maintaining up to date knowledge of regulatory changes.
Act as a trusted internal adviser on payroll related laws, taxation, social security, and provident fund matters.
Manage accounts payable for ASI Thailand corporate expenses, ensuring compliance with internal controls and statutory requirements.
Process staff expense claims and reimbursements accurately and in accordance with company policies.
Coordinate regular payments, including rent, insurance, and other recurring corporate obligations.
Support bank reconciliations and month end close processes for ASI Thailand entities.
Prepare financial documentation and coordinate the bi annual audits required to maintain local registration and statutory compliance.
Prepare and submit documentation required for annual visa and work permit sponsorship processes.
Maintain accurate financial records and documentation to support internal reviews, audits, and external inspections.
Ensure appropriate internal controls, governance arrangements, and segregation of duties are in place across payroll and finance processes to meet audit and compliance requirements.
Act as the primary finance contact with external parties in Thailand, including banks, Social Security Office (SSO), Thai Revenue Department (TRD), Department of Business Development (DBD), and other authorities as required.
Engage proactively with Bangkok Bank and other service providers to resolve finance, payroll, or compliance matters.
Communicate effectively in Thai (where required) with local authorities and external stakeholders.
Collaborate closely with regional finance, shared services, People & Talent, and program teams to ensure smooth financial operations.
Work closely with regional finance and shared services teams to ensure alignment of processes, data, and reporting requirements.
For the accuracy, timeliness, and integrity of all finance, payroll, and statutory reporting for Thailand operations, ensuring full compliance with local laws and ASI policies.
For end to end payroll outcomes, including salaries, statutory deductions, tax filings, social security submissions, and payroll related general ledger entries.
For delivering robust budgeting, forecasting, and financial analysis to support effective management decision making and cost control.
For meeting all corporate finance obligations, including accounts payable, staff expense reimbursements, audits, and regulatory reporting requirements.
For maintaining effective relationships with internal stakeholders and external authorities, and for proactively identifying and escalating financial or compliance risks.
Required qualifications, experience, and attributes
Completed or in progress degree in a relevant field, including but not limited to, economics, business, marketing, public policy, or development studies.
Experience working in horticulture, tourism, timber or seaweed sectors OR
Experience working in financial sector (bank, accountant) on loan applications
Experience working in private sector development.
Experience in developing financial projections and business plans for businesses
Capacity to think critically and creatively and willingness to learn and adapt.
Capacity to take the initiative, be entrepreneurial and make decisions within the limits/to the extent of the responsibilities delegated.
Strong oral and interpersonal skills and relationship management.
Solid writing skills, such as for reports, business cases and presentations.
Strong computer skills (minimum of MS Word, Excel, and PowerPoint).
Demonstrated ability and/or experience working to a high standard under tight deadlines with high levels of motivation and leadership.
Demonstrated commitment to integrating gender equality, youth empowerment, disability inclusion and Do No Harm principles.
Research or monitoring experience, including data collection and analysis, is desirable but not essential.
Willingness to travel for field missions throughout the country, including to remote areas.
How to Apply
Please submit your application before Tuesday, 30th June 2026, 11:59pm Australian Eastern Standard Time (AEST).
Applications should include a cover letter of no more than two pages addressing the position selection criteria, a CV of no more than four pages and the contact details of three professional referees. Applications will be accepted and reviewed on a rolling basis.
Salary level is negotiable, commensurate with experience and the Solomon Islands market. Applicable benefits and entitlements are in line with Strongim Bisnis policies and applicable Solomon Islands’ laws.
If you have any questions about the recruitment process, we encourage you to reach out to the Strongim Bisnis team via operations@strongimbisnis.com.sb or call the Strongim Bisnis Office on +677 25664.
","options_photo":"off","options_salutation":"off","postal_code":null,"locations_question_required":true,"min_hours":null,"country":"Solomon Islands","locations_question_type":"multiple_choice","options_title":"off","department":"Project Positions","experience_code":"mid_level","published_at":"2025-11-26 07:13:07 UTC","created_at":"2025-10-08 05:07:28 UTC","min_hours_per_week":null,"locations_question":"What is your preferred work location?","max_hours":null,"options_phone":"required","slug":"partnership-manager-multiple-roles","cover_image":null,"company_name":"Adam Smith International","category_code":"other","translations":{"en":{"description":"Position: Partnership Manager - Multiple Roles at various grades
This position is open to Solomon Islands nationals or third-country residents with a valid work permit to work in the Solomon Islands. Proof of eligibility will be required.
Program: Strongim Bisnis
Location: Honiara, Solomon Islands with provincial travel
Start date: Starting January / February 2026
Line manager and Directly report to: Partnerships Director or Senior Partnerships Manager
Works with: Strongim Bisnis Partners, other Partnership Managers, Communications, MRM, and Operations team members
*People living with disabilities are highly encouraged to apply.
Background
Solomon Islands-Australia Partnership’s Strongim Bisnis is economic development initiative to increase economic opportunities and participation for people and businesses in Solomon Islands.
Recognising that Solomon Islands has a small consumer market and economy, dispersed population, and high cost of doing business, we identify and analyse specific sectors that have a high potential for growth and can consequently create new employment and income generation opportunities.
We facilitate strategic partners (including businesses, government, civil society, and associations) in those sectors to address the root constraints to growth and inclusion (Women, Youth and People living with disabilities) through innovative solutions.
Position summary and justification for the role
Strongim Bisnis is seeking Partnership Managers of all levels of experience to expand its team. We are looking for people with experience or enthusiasm for entrepreneurship and social inclusion in Solomon Islands.
Working closely with the team, the selected individuals’ focus will be to support the program implement, monitor, and communicate uptake of partnerships.
Duties and responsibilities
Apply an entrepreneurial approach to identify constraints and opportunities for economic growth and inclusion, particularly for women, youth, and people with disabilities.
Proactively identify, negotiate, and cultivate partnerships with entrepreneurs, companies, business associations, and the public sector to foster innovation and inclusive growth, aligning with the Gender Equality, Disability, and Social Inclusion (GEDSI) strategy and Strongim Bisnis principles.
Establish and manage relationships with partners, including performing due diligence, partnership agreements, monitoring performance against agreed deliverables and standards, and ensuring adherence to Strongim Bisnis and ASI policies and procedures.
Monitor the delivery of initiatives against agreed deliverables, work plans, and budgets. Manage suppliers for the delivery of initiatives, including procurement in line with Strongim Bisnis and ASI guidelines. Manage invoicing related to initiatives, ensuring expenditure aligns with approved budgets, costs are verified, and all associated paperwork is prepared for submission to finance for processing. Monitor and escalate risks as appropriate to Senior Management.
Conduct research to produce high-quality reports that inform the program's strategic direction, considering the political, socio-cultural, and business environments of Solomon Islands.
Support Partnership Managers/Interns in various tasks, including partnership agreement management, partner relationship management, and issue resolution.
Ensure cross-cutting issues like Safeguarding, including PSEAH, Environment, Indigenous Engagement, and GEDSI are integrated into partnership work.
Collaborate with the Monitoring and Results Measurement (MRM) Manager to develop activity trackers, results chains, and measurement plans for each activity.
Travel as required to gain a deep understanding of target sectors, engage with existing or potential partners, and verify the achievement of objectives.
Contribute to communication materials that translate research and learning into shareable lessons.
Contribute to wider program deliverables, including regular planning, forecasting, and reporting requirements.
Act as a professional and discreet representative of Strongim Bisnis in interactions with the team, partners, and the public.
Required qualifications, experience, and attributes
Completed or in progress degree in a relevant field, including but not limited to, economics, business, marketing, public policy, or development studies.
Experience working in horticulture, tourism, timber or seaweed sectors OR
Experience working in financial sector (bank, accountant) on loan applications
Experience working in private sector development.
Experience in developing financial projections and business plans for businesses
Capacity to think critically and creatively and willingness to learn and adapt.
Capacity to take the initiative, be entrepreneurial and make decisions within the limits/to the extent of the responsibilities delegated.
Strong oral and interpersonal skills and relationship management.
Solid writing skills, such as for reports, business cases and presentations.
Strong computer skills (minimum of MS Word, Excel, and PowerPoint).
Demonstrated ability and/or experience working to a high standard under tight deadlines with high levels of motivation and leadership.
Demonstrated commitment to integrating gender equality, youth empowerment, disability inclusion and Do No Harm principles.
Research or monitoring experience, including data collection and analysis, is desirable but not essential.
Willingness to travel for field missions throughout the country, including to remote areas.
How to Apply
Please submit your application before Tuesday, 30th June 2026, 11:59pm Australian Eastern Standard Time (AEST).
Applications should include a cover letter of no more than two pages addressing the position selection criteria, a CV of no more than four pages and the contact details of three professional referees. Applications will be accepted and reviewed on a rolling basis.
Salary level is negotiable, commensurate with experience and the Solomon Islands market. Applicable benefits and entitlements are in line with Strongim Bisnis policies and applicable Solomon Islands’ laws.
If you have any questions about the recruitment process, we encourage you to reach out to the Strongim Bisnis team via operations@strongimbisnis.com.sb or call the Strongim Bisnis Office on +677 25664.
","sharing_image":null,"sharing_title":"Partnership Manager - Multiple Roles","sharing_description":"Position: Partnership Manager - Multiple Roles at various gradesThis position is open to Solomon Islands nationals or third-country residents with a valid work permit to work in the Solomon Islands. P","locations_question":"What is your preferred work location?"}},"education_code":"bachelor_degree","description":"Position: Partnership Manager - Multiple Roles at various grades
This position is open to Solomon Islands nationals or third-country residents with a valid work permit to work in the Solomon Islands. Proof of eligibility will be required.
Program: Strongim Bisnis
Location: Honiara, Solomon Islands with provincial travel
Start date: Starting January / February 2026
Line manager and Directly report to: Partnerships Director or Senior Partnerships Manager
Works with: Strongim Bisnis Partners, other Partnership Managers, Communications, MRM, and Operations team members
*People living with disabilities are highly encouraged to apply.
Background
Solomon Islands-Australia Partnership’s Strongim Bisnis is economic development initiative to increase economic opportunities and participation for people and businesses in Solomon Islands.
Recognising that Solomon Islands has a small consumer market and economy, dispersed population, and high cost of doing business, we identify and analyse specific sectors that have a high potential for growth and can consequently create new employment and income generation opportunities.
We facilitate strategic partners (including businesses, government, civil society, and associations) in those sectors to address the root constraints to growth and inclusion (Women, Youth and People living with disabilities) through innovative solutions.
Position summary and justification for the role
Strongim Bisnis is seeking Partnership Managers of all levels of experience to expand its team. We are looking for people with experience or enthusiasm for entrepreneurship and social inclusion in Solomon Islands.
Working closely with the team, the selected individuals’ focus will be to support the program implement, monitor, and communicate uptake of partnerships.
Duties and responsibilities
Apply an entrepreneurial approach to identify constraints and opportunities for economic growth and inclusion, particularly for women, youth, and people with disabilities.
Proactively identify, negotiate, and cultivate partnerships with entrepreneurs, companies, business associations, and the public sector to foster innovation and inclusive growth, aligning with the Gender Equality, Disability, and Social Inclusion (GEDSI) strategy and Strongim Bisnis principles.
Establish and manage relationships with partners, including performing due diligence, partnership agreements, monitoring performance against agreed deliverables and standards, and ensuring adherence to Strongim Bisnis and ASI policies and procedures.
Monitor the delivery of initiatives against agreed deliverables, work plans, and budgets. Manage suppliers for the delivery of initiatives, including procurement in line with Strongim Bisnis and ASI guidelines. Manage invoicing related to initiatives, ensuring expenditure aligns with approved budgets, costs are verified, and all associated paperwork is prepared for submission to finance for processing. Monitor and escalate risks as appropriate to Senior Management.
Conduct research to produce high-quality reports that inform the program's strategic direction, considering the political, socio-cultural, and business environments of Solomon Islands.
Support Partnership Managers/Interns in various tasks, including partnership agreement management, partner relationship management, and issue resolution.
Ensure cross-cutting issues like Safeguarding, including PSEAH, Environment, Indigenous Engagement, and GEDSI are integrated into partnership work.
Collaborate with the Monitoring and Results Measurement (MRM) Manager to develop activity trackers, results chains, and measurement plans for each activity.
Travel as required to gain a deep understanding of target sectors, engage with existing or potential partners, and verify the achievement of objectives.
Contribute to communication materials that translate research and learning into shareable lessons.
Contribute to wider program deliverables, including regular planning, forecasting, and reporting requirements.
Act as a professional and discreet representative of Strongim Bisnis in interactions with the team, partners, and the public.
About the Position
Adam Smith International (ASI) seeks highly experienced military advisers to support security and defence sector reform programmes across the Middle East. Potential roles would involve providing strategic guidance, mentoring, and operational support to national institutions, with the aim of enhancing capacity, accountability, and resilience in fragile and conflict-affected environments.
Please note, this is a general call for CVs to build our pool of qualified experts.
Potential areas of responsibility
1) Strategic advisory & mentoring
Provide advice to defence and security institutions (e.g., ministries, staff colleges, specialised units).
Mentor senior counterparts on strategy, campaign/operational planning, force development, and civil-military coordination.
Support development or refresh of national/sector strategies, concepts of operations, and institutional mandates.
2) Capacity development
Design and deliver training and mentoring on priority themes, after assessing existing capacities.
Build ‘train-the-trainer’ pathways and institutionalise SOPs, curricula, and evaluation tools.
3) Policy, governance & integrity
Advise on policy/legislative frameworks, professional standards, accountability and internal oversight.
Strengthen procurement and asset-management processes, transparency and anti-corruption safeguards.
Support parliamentary/independent oversight interfaces and strategic communications to improve public trust.
4) Programme management & operational planning
Lead/participate in threat, risk and vulnerability assessments; integrate conflict sensitivity and do-no-harm.
Contribute to business continuity and emergency response planning for field teams.
Produce deliverables: diagnostics, terms of reference, workplans, training packages, lessons learned notes, and policy briefs.
Work with monitoring and evaluation teams to define indicators, track progress, and adapt delivery for results and value for money.
Co-design agile, locally owned interventions (including draw-down/surge activities) aligned to client outcomes.
5) Stakeholder engagement & coordination
Coordinate with partner institutions, diplomatic missions, and other international actors to ensure coherence.
Facilitate inter-agency cooperation (e.g., police–military roles during public-order events; joint planning processes).
Uphold neutrality, political economy awareness and high cultural competence.
Qualifications & experience
20+ years in the defence/security sector, including 10+ years in advisory, mentoring or capacity-building roles.
Demonstrable senior leadership (e.g., formation/brigade level, national HQ, or equivalent civilian leadership).
Proven track record in strengthening institutions (strategy, structures, training systems, governance, delivery).
Prior work in the Middle East (e.g., Iraq, Lebanon, Jordan) with strong understanding of regional security dynamics.
Arabic and Kurdish language skills are an advantage (working proficiency or higher).
High cultural competence and political economy awareness.
Familiarity with UK or allied doctrine and planning frameworks.
Experience operating alongside HMG or similar donors, and delivering donor-funded programmes to rigorous compliance standards.
Excellent written and verbal communication skills; ability to brief senior decision-makers and produce concise products in English.
Willingness and fitness to travel and be deployed to fragile or complex environments.
About the Position
Adam Smith International (ASI) seeks highly experienced military advisers to support security and defence sector reform programmes across the Middle East. Potential roles would involve providing strategic guidance, mentoring, and operational support to national institutions, with the aim of enhancing capacity, accountability, and resilience in fragile and conflict-affected environments.
Please note, this is a general call for CVs to build our pool of qualified experts.
Potential areas of responsibility
1) Strategic advisory & mentoring
Provide advice to defence and security institutions (e.g., ministries, staff colleges, specialised units).
Mentor senior counterparts on strategy, campaign/operational planning, force development, and civil-military coordination.
Support development or refresh of national/sector strategies, concepts of operations, and institutional mandates.
2) Capacity development
Design and deliver training and mentoring on priority themes, after assessing existing capacities.
Build ‘train-the-trainer’ pathways and institutionalise SOPs, curricula, and evaluation tools.
3) Policy, governance & integrity
Advise on policy/legislative frameworks, professional standards, accountability and internal oversight.
Strengthen procurement and asset-management processes, transparency and anti-corruption safeguards.
Support parliamentary/independent oversight interfaces and strategic communications to improve public trust.
4) Programme management & operational planning
Lead/participate in threat, risk and vulnerability assessments; integrate conflict sensitivity and do-no-harm.
Contribute to business continuity and emergency response planning for field teams.
Produce deliverables: diagnostics, terms of reference, workplans, training packages, lessons learned notes, and policy briefs.
Work with monitoring and evaluation teams to define indicators, track progress, and adapt delivery for results and value for money.
Co-design agile, locally owned interventions (including draw-down/surge activities) aligned to client outcomes.
5) Stakeholder engagement & coordination
Coordinate with partner institutions, diplomatic missions, and other international actors to ensure coherence.
Facilitate inter-agency cooperation (e.g., police–military roles during public-order events; joint planning processes).
Uphold neutrality, political economy awareness and high cultural competence.
Qualifications & experience
20+ years in the defence/security sector, including 10+ years in advisory, mentoring or capacity-building roles.
Demonstrable senior leadership (e.g., formation/brigade level, national HQ, or equivalent civilian leadership).
Proven track record in strengthening institutions (strategy, structures, training systems, governance, delivery).
Prior work in the Middle East (e.g., Iraq, Lebanon, Jordan) with strong understanding of regional security dynamics.
Arabic and Kurdish language skills are an advantage (working proficiency or higher).
High cultural competence and political economy awareness.
Familiarity with UK or allied doctrine and planning frameworks.
Experience operating alongside HMG or similar donors, and delivering donor-funded programmes to rigorous compliance standards.
Excellent written and verbal communication skills; ability to brief senior decision-makers and produce concise products in English.
Willingness and fitness to travel and be deployed to fragile or complex environments.
Job requirements
We will give special consideration to applications that, on top of relevant experience on the above technical areas, can demonstrate some or all following assets:
Experience working in Iraq and/or knowledge of the current political context in Iraq.
Experience working with senior levels of government to provide advice and expertise on the reform of policies, procedures and structures.
Experience designing and providing training, mentoring and/or expert capacity-building to senior government officials.
Relevant experience within the British Government in at least one of the technical areas mentioned above.
Experience working on an FCDO-funded project overseas and/or on a technical assistance facility/fund.
A deep understanding of UK policy priorities on the technical areas mentioned and knowledge of relevant international networks, best practices and policies to which TAFFI could contribute.
Cross-cutting expertise or knowledge of Gender Equality and Social Inclusion (GESI) and Monitoring, Evaluation and Learning (MEL) within an FCDO programme.
Arabic language skills are desirable but not a requirement.
We particularly welcome applications from Iraqi nationals and consultants from the Middle East with suitable expertise in the above-mentioned areas. We also encourage women and members of traditionally marginalised and vulnerable groups to apply.
Applications will be assessed, contacted, and issued scopes of work on a rolling basis depending on programme needs and when opportunities arise. Successful candidates will be kept on a roster and contacted periodically throughout the three-year programme term.
Call for Experts – Short-term Technical Assistance
Technical Assistance Facility for Iraq (TAFFI 2.0)
BACKGROUND
Adam Smith International is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. We work on behalf of governments, foundations and companies that share our ambition to take on the big challenges facing the world. We have a distinguished track record in Iraq, where we have been implementing programmes for several clients since 2005.
The Technical Assistance Facility for Iraq 2.0 (TAFFI 2.0) is a 3-year programme that started in May 2024 and running until March 2027. The Iraq Catalytic Economic Diversification (ICED) Programme is short-term, running between December 2024 and March 2025. Both programme’s are a continuation to TAFFI 1.0, which was also implemented by ASI from 2021 to April 2024. Both programmes aim to work with the British Embassy in Baghdad and the British Consulate in Erbil to provide technical assistance to the Federal Government of Iraq (GOI) and the Kurdistan Regional Government (KRG) respectively.
In this new phase, TAFFI 2.0 will support anti-corruption efforts, serious and organised crime (SOC), improve cybersecurity capacities and support defence and security reform initiatives. ICED will support economic governance, Public Finance Management and civil service reform, and enhancing service delivery. Both programmes will scope the needs and offer support to selected government institutions, advising them on their strategies, policies, processes and adherence to international standards. The support is designed to be strategic, catalytic and sustainable and can often involve coordination with other donors and implementing partners.
Adam Smith Internationalis seeking to supplement our existing pool of technical consultants across diverse technical areas to respond to the programme’s needs and invites applications from relevant candidates. The programme will require a significant breadth and depth of expertise across the following areas:
Illicit finance: Experience in tackling corruption through the provision of technical assistance to government departments, including support in the development of anti-corruption legislation and in the improvement of financial investigations capabilities of key government agencies, and the implementation and development of anti-money laundering and countering terrorist financing software.
Cybersecurity: Experience in identifying, preventing, and mitigating cyber threats, including knowledge of advanced persistent threats, malware, ransomware, and network intrusions. Strong understanding of international cybersecurity frameworks and best practice, and their implementation, such as NIST, ISO/IEC 27001, and CIS Controls, as well as designing models for cybersecurity capacity building which considers local contexts. Expertise in cyber legislation, including the legislation of cybercrimes, is desirable but not mandatory.
Serious and organised crime: Experience working with law enforcement agencies and relevant ministries to curb serious and organised crime. Strong background in criminal justice, intelligence analysis or international law enforcement cooperation.
Defence and Security: Experience working with the military and defence sectors to support their policy development, reform of their processes, and improvement of their capabilities.
Economic Governance: Experience working with governance and public administration authorities to support reforms to Public Financial Management, Civil Service, and Service Delivery.
Job requirements
We will give special consideration to applications that, on top of relevant experience on the above technical areas, can demonstrate some or all following assets:
Experience working in Iraq and/or knowledge of the current political context in Iraq.
Experience working with senior levels of government to provide advice and expertise on the reform of policies, procedures and structures.
Experience designing and providing training, mentoring and/or expert capacity-building to senior government officials.
Relevant experience within the British Government in at least one of the technical areas mentioned above.
Experience working on an FCDO-funded project overseas and/or on a technical assistance facility/fund.
A deep understanding of UK policy priorities on the technical areas mentioned and knowledge of relevant international networks, best practices and policies to which TAFFI could contribute.
Cross-cutting expertise or knowledge of Gender Equality and Social Inclusion (GESI) and Monitoring, Evaluation and Learning (MEL) within an FCDO programme.
Arabic language skills are desirable but not a requirement.
We particularly welcome applications from Iraqi nationals and consultants from the Middle East with suitable expertise in the above-mentioned areas. We also encourage women and members of traditionally marginalised and vulnerable groups to apply.
Applications will be assessed, contacted, and issued scopes of work on a rolling basis depending on programme needs and when opportunities arise. Successful candidates will be kept on a roster and contacted periodically throughout the three-year programme term.
Call for Experts – Short-term Technical Assistance
Technical Assistance Facility for Iraq (TAFFI 2.0)
BACKGROUND
Adam Smith International is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. We work on behalf of governments, foundations and companies that share our ambition to take on the big challenges facing the world. We have a distinguished track record in Iraq, where we have been implementing programmes for several clients since 2005.
The Technical Assistance Facility for Iraq 2.0 (TAFFI 2.0) is a 3-year programme that started in May 2024 and running until March 2027. The Iraq Catalytic Economic Diversification (ICED) Programme is short-term, running between December 2024 and March 2025. Both programme’s are a continuation to TAFFI 1.0, which was also implemented by ASI from 2021 to April 2024. Both programmes aim to work with the British Embassy in Baghdad and the British Consulate in Erbil to provide technical assistance to the Federal Government of Iraq (GOI) and the Kurdistan Regional Government (KRG) respectively.
In this new phase, TAFFI 2.0 will support anti-corruption efforts, serious and organised crime (SOC), improve cybersecurity capacities and support defence and security reform initiatives. ICED will support economic governance, Public Finance Management and civil service reform, and enhancing service delivery. Both programmes will scope the needs and offer support to selected government institutions, advising them on their strategies, policies, processes and adherence to international standards. The support is designed to be strategic, catalytic and sustainable and can often involve coordination with other donors and implementing partners.
Adam Smith Internationalis seeking to supplement our existing pool of technical consultants across diverse technical areas to respond to the programme’s needs and invites applications from relevant candidates. The programme will require a significant breadth and depth of expertise across the following areas:
Illicit finance: Experience in tackling corruption through the provision of technical assistance to government departments, including support in the development of anti-corruption legislation and in the improvement of financial investigations capabilities of key government agencies, and the implementation and development of anti-money laundering and countering terrorist financing software.
Cybersecurity: Experience in identifying, preventing, and mitigating cyber threats, including knowledge of advanced persistent threats, malware, ransomware, and network intrusions. Strong understanding of international cybersecurity frameworks and best practice, and their implementation, such as NIST, ISO/IEC 27001, and CIS Controls, as well as designing models for cybersecurity capacity building which considers local contexts. Expertise in cyber legislation, including the legislation of cybercrimes, is desirable but not mandatory.
Serious and organised crime: Experience working with law enforcement agencies and relevant ministries to curb serious and organised crime. Strong background in criminal justice, intelligence analysis or international law enforcement cooperation.
Defence and Security: Experience working with the military and defence sectors to support their policy development, reform of their processes, and improvement of their capabilities.
Economic Governance: Experience working with governance and public administration authorities to support reforms to Public Financial Management, Civil Service, and Service Delivery.